VP, Strategic Account Leadership & Growth

MedReview; New York (NY); On-site; USD 250,000 - 300,000; Full time

Job summary

MedReview is seeking an experienced Vice President of Account Management to lead the account management function and oversee strategic client relationships with national health plans. This executive will shape client strategies to improve retention, satisfaction, and revenue growth.

This leader will establish scalable processes, drive cross-functional collaboration with Product, Operations, and Finance, and serve as the primary escalation point for complex client issues.

Qualifications

• Bachelor's degree required; advanced degree preferred.
• 12+ years of progressive experience in healthcare account management, client success, or related field with leadership.
• Proven success in retaining and expanding large healthcare accounts.
• Experience building or improving an account management function.

Responsibilities

• Lead Account Management team with defined roles and standards.
• Manage senior client relationships with national health plans.
• Drive retention, satisfaction, and revenue growth through strategic plans.
• Oversee client reviews, SLAs, and performance metrics.
• Coordinate with Operations, Product, and Finance for delivery and growth.
• Capture client feedback to inform product and service improvements.

Skills

Healthcare account management

Executive relationship management

Strategic planning

Cross-functional leadership

Education

Bachelor's degree

Job description

MedReview is seeking an experienced Vice President of Account Management to lead the account management function and oversee strategic client relationships with national health plans. This executive will shape client strategies to improve retention, satisfaction, and revenue growth.

This leader will establish scalable processes, drive cross-functional collaboration with Product, Operations, and Finance, and serve as the primary escalation point for complex client issues.