Senior Director, Health Plan Account Management

MedReview

New York (NY)

On-site

USD 135,000 - 155,000

Full time

6 days ago

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Job summary

MedReview, a leader in payment integrity solutions, seeks a Director of Account Management to be the primary day-to-day partner for an assigned client portfolio. You will coordinate client communications across MedReview, monitor service performance, resolve routine issues, support business reviews, and identify opportunities to expand the relationship.

You will bring healthcare knowledge, strong follow-through, and the ability to build consultative relationships across clients and internal

Qualifications

Bachelor’s degree required.
3+ years of Account Management, healthcare operations, or related experience.
Experience managing complex client relationships across multiple internal teams.
Proficiency with CRM, presentations, spreadsheets, and client reporting tools.
Strong communication, organization, problem-solving, and follow-through skills.

Responsibilities

Serve as the primary point of contact for assigned clients and coordinate communication across MedReview.
Monitor service level agreements, deliverables, and client commitments.
Lead recurring client meetings and business reviews; translate results into updates.
Identify cross-sell and upsell opportunities; support renewal and contracting discussions.
Coordinate internal resources to ensure a consistent client experience.