Senior Director, Enterprise Key Accounts & Growth

Medica; Madison (WI); Hybrid; USD 122,500 - 210,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Holidays

Paid volunteer time off

401(k) contributions

Caregiver services

Job summary

Medica is seeking a senior leader to own the enterprise Key Account operating model and drive retention and growth across geographies in a complex, B2B healthcare environment.

You will lead a team of Key Account Executives, partner with Sales, Product, Finance, and Operations, and participate in executive‑level client interactions for highly complex accounts. Strong leadership and strategic thinking are essential.

Qualifications

• Bachelor's degree or equivalent work experience in a related field.
• 10+ years of work experience beyond degree.
• 5+ years of Health Plan experience with a focus on commercial business.
• 5+ years of people leadership and coaching senior, client‑facing professionals across geographies.

Responsibilities

• Define and own the enterprise Key Account management model across all geographies.
• Lead, coach, and develop Key Account Executives across regions.
• Own the health of the Key Account portfolio and address retention risks.
• Own the standard transition process for moving large accounts to Key Account Executives.
• Influence enterprise decisions and represent Key Account needs in cross‑functional discussions.
• Participate directly in select executive‑level client interactions for complex, enterprise‑sensitive accounts.
• Establish and enforce standard operating models while allowing regional nuance.

Skills

10+ years work experience

Health Plan experience

People leadership

Commercial account leadership

Education

Bachelor's degree or equivalent

Life, Accident and Health licenses

Job description

Medica is seeking a senior leader to own the enterprise Key Account operating model and drive retention and growth across geographies in a complex, B2B healthcare environment.

You will lead a team of Key Account Executives, partner with Sales, Product, Finance, and Operations, and participate in executive‑level client interactions for highly complex accounts. Strong leadership and strategic thinking are essential.