Strategic Enterprise Account Manager - Cybersecurity SaaS

knowbe4; Austin (TX); Remote; USD 180,000 - 240,000; Full time

Job summary

KnowBe4, the leader in cybersecurity awareness training, seeks an Account Manager (Enterprise/Strategic) to manage a book of 1501+ employee customers and drive cross-sell opportunities, ARR growth, and product adoption. You will partner with Customer Success to meet monthly quotas and extend subscription seats.

The role requires proven SaaS sales experience, enterprise deal closure, and executive-level communication with CISOs and senior IT leaders.

Qualifications

• Bachelor's Degree strongly preferred; cybersecurity or related field is a plus.
• Proven track record selling to EVP and C-level (CISOs a plus).
• 5+ years SaaS sales experience with Enterprise deals over $500K.
• Experience selling multi-year deals.
• English proficiency for international scope.

Responsibilities

• Promote and sell KnowBe4's range of products and services.
• Build and maintain a pipeline with cross-sale, add-on and upgrade opportunities.
• Identify key decision makers and develop qualified opportunities.
• Articulate the value proposition of the full product suite and its impact on the customer's security posture.
• Achieve or exceed monthly quotas and targets.
• Follow up on marketing leads to generate opportunities and maintain accurate records.

Skills

SaaS sales

C-level selling

Executive communication

CRM systems

Forecasting

Strategic account planning

Negotiation

Multi-year deals

Pipeline management

Cross-selling

Education

Bachelor's Degree

Tools

Salesforce

Gmail

Job description

KnowBe4, the leader in cybersecurity awareness training, seeks an Account Manager (Enterprise/Strategic) to manage a book of 1501+ employee customers and drive cross-sell opportunities, ARR growth, and product adoption. You will partner with Customer Success to meet monthly quotas and extend subscription seats.

The role requires proven SaaS sales experience, enterprise deal closure, and executive-level communication with CISOs and senior IT leaders.