Strategic Engagement Operations & AI Enablement Intern

Extended Care Pro; Northern (KY); Hybrid; USD 25,000 - 30,000; Part time

Job summary

CECP seeks a part-time internship with the Strategic Engagement team to support CRM and data workflows, focusing on Salesforce and Monday.com. The role involves assisting with AI-enabled processes and cross-team coordination, reporting on engagement trends, and maintaining engagement data across platforms.

The position is fully remote for a US-based candidate, running from October 2026 through May 2027, at 20 hours per week, with a hourly compensation of $20.00.

Qualifications

• Current graduate student (preferred fields: business administration, information systems, data science, or related)
• Strong attention to detail and demonstrated experience maintaining accurate data across multiple systems
• Experience with CRM platforms; Salesforce experience strongly preferred
• Proficiency with Monday.com or similar project management/workflow tools
• Interest in practical uses of AI, automation, and workflow tools to improve team efficiency
• Ability to translate messy or fragmented information into clear trackers, summaries, action plans, or process documentation
• Proficiency with data tools such as Excel, Google Suite, LinkedIn, ZoomInfo, or similar platforms
• Strong organizational skills and ability to manage multiple data projects simultaneously
• Excellent written and verbal communication skills, and ability to work independently
• Demonstrated enthusiasm and interest in advancing CECP's mission

Responsibilities

• Support the buildout and maintenance of CECP’s engagement operating model across platforms, focusing on Salesforce and Monday.com
• Maintain and update Salesforce CRM records to improve data accuracy, completeness, and usability
• Support development and upkeep of Monday.com boards to track to-dos, reminders, triggers, and cross-pod workflows
• Organize company intelligence from Salesforce records, meeting notes, engagement history, surveys, events, and public company news
• Assist with piloting AI-powered tools, automation, and workflows connecting Salesforce, Outlook, Monday.com, and internal sources
• Test, document, and improve processes for AI tools, dashboards, and structured prompts for company snapshots and renewal prep
• Provide reporting and analysis on engagement trends, company activity, risk signals, and outreach cadence
• Provide general engagement operations support, updating trackers and documenting workflows for Strategic Engagement projects

Skills

Salesforce

Monday.com

Excel

Google Workspace

CRM data management

Attention to detail

Communication skills

Data analysis

Education

Graduate student in business administration / information systems / data science

Tools

Salesforce

Monday.com

Job description

Organization Overview

CECP is the only nonpartisan business counsel and network dedicated to driving measurable returns on purpose. We promote responsible purpose-driven business as it increases customer loyalty, builds employee engagement, improves brand trust, attracts top talent, connects with strategic investors, and contributes to the bottom line. More than 200 of the world’s leading companies seek to improve their return on purpose through access to CECP's solutions in insights and benchmarking. With our companies, we harness the power of purpose for the benefit of business, stakeholders, and society.

Position Overview

CECP seeks part-time internship support for the Strategic Engagement team to help strengthen the operational and technology infrastructure behind CECP’s engagement model. This role will support the systems, data, workflows, and AI-enabled processes that help the team better understand member companies, identify engagement opportunities, track renewal readiness, and coordinate across teams. Working closely with the broader team, this role will help maintain and improve key engagement systems, including Salesforce and Monday.com and assist with practical pilots that use AI, automation, or structured data to make engagement more proactive, personalized, and coordinated. This is an opportunity for someone interested in the intersection of nonprofit operations, corporate engagement, CRM/data management, AI tools, and relationship strategy.

The Strategic Engagement team drives corporate member retention, engagement, and revenue generation through partnerships, sponsorships, and consulting projects. This position interfaces with all team members but will report to the Associate Director of Strategic Engagement.

Responsibilities

• Support the buildout and maintenance of CECP’s engagement operating model across platforms, with a focus on Salesforce and Monday.com
• Maintain and update Salesforce CRM records, including account, contact, engagement, and opportunity-related information to improve data accuracy, completeness, and usability
• Support the development and upkeep of Monday.com boards used to track company specific to-dos, follow-up reminders, engagement triggers, cross-pod workflows, and progress against project plans
• Help organize company intelligence by pulling together relevant information from Salesforce, meeting notes, engagement history, survey participation, events, Insights requests, MyCECP activity, public company news, and other available sources
• Support developing and piloting AI-powered tools, resources, and internal solutions that help the team streamline engagement operations, including workflows that connect Salesforce, Outlook, Monday.com, and other internal sources
• Help test, document, and improve internal processes for using AI tools, automation, dashboards, and structured prompts to support company snapshots, renewal preparation, engagement planning, and outreach
• Assist with reporting and analysis related to engagement trends, company activity, risk signals, outreach cadence, and value capture
• Provide general engagement operations support, including preparing materials for internal team discussions, updating trackers, documenting workflows, organizing resources, and supporting ad hoc Strategic Engagement projects

This role is for you if you have/are:

• Current graduate student (preferred fields: business administration, information systems, data science, or related
• Strong attention to detail and demonstrated experience maintaining accurate data across multiple systems
• Experience with CRM platforms; Salesforce experience strongly preferred
• Proficiency with Monday.com or similar project management/workflow tools, including tracking tasks, owners, deadlines, status changes, and follow-up reminders
• Interest in practical uses of AI, automation, and workflow tools to improve team efficiency, relationship management, and decision-making
• Ability to translate messy or fragmented information into clear trackers, summaries, action plans, or process documentation
• Proficiency with data tools such as Excel, Google Suite, LinkedIn, ZoomInfo, or similar platforms
• Strong organizational skills and ability to manage multiple data projects simultaneously
• Excellent written and verbal communication skills, and ability to work independently
• A high degree of initiative, motivation, and commitment to accuracy and excellence
• Demonstrated enthusiasm and interest in advancing CECP's mission

Location:

• This position is fully remote, but you must be a US Citizen and currently living in the United States.

Duration:

• This role will run from October 2026 through May 2027
• 20 hours per week

Compensation:

• $20.00/hour

CECP is an equal opportunity employer. CECP cannot support candidates lacking the proper authorization to work in the United States.