Strategic Engagement Lead, Government HealthTech

Datavant; Madison (WI); On-site; USD 140,000 - 175,000; Full time

Job summary

Datavant seeks an experienced relationship professional for its Strategic Engagement team in the United States. You will own engagement management for government-focused accounts, drive value realization, and guide post-sale activities to maximize Renewals, adoption, and satisfaction.

Ideal candidates bring 7+ years in healthcare tech with government-facing roles and a proven ability to build deep, trust-based relationships with customer stakeholders, while navigating complex multi-partner

Qualifications

• 7+ years experience in healthcare technology and customer facing roles.
• 4+ years experience in the federal government or with government contractors and government adjacent organizations.
• Experienced strategic program and project manager focused on connecting the dots thinking that puts client value at the center of everything.
• Proven ability to build deep, trust-based relationships with customer stakeholders.
• Skilled at expanding relationships beyond direct contacts through rapport-building.
• Demonstrated ownership of complex, high-value customer accounts.
• Strategic thinker who connects cross-customer trends to shape value propositions.
• Effective and empathetic internal and external communication.

Responsibilities

• Own engagement management and value management for a dedicated account portfolio of up to 5 accounts in our government practice, with a special focus on end-to-end accelerating value within your portfolio.
• Develop a deep understanding of how our current government and government channel partner accounts that are using data to achieve strategic objectives through a variety of engagement techniques (e.g. frequent engagement-focused meetings, workshops, quarterly business reviews, etc.). Innovate ideas on how to support our partners in achieving success as they would define it.
• Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals.
• Excel in complex program management, often involving multiple partners and contractors, and decision-making, balancing thoughtful analysis with speed to execution, appropriately prioritizing, and knowing when and how to elevate complex edge cases effectively.
• Drive long-term customer value by boosting product adoption, strengthening satisfaction and health, and building trusted, lasting relationships.
• Thrive in a fast-paced, continuous improvement environment, embracing gray areas and ambiguity, while seeking to drive clarity and scalability for your customers and the business.
• Work effectively with your cross-functional partners - surfacing insights that influence product and sales strategies across account teams for your portfolio accounts.
• Take a self-service-first approach to problem solving and navigating questions internally and externally.
• Be a proven communicator and presenter with a commitment to maintaining good internal and external relationships through passion, empathy, and hard work.
• Help create a company-wide culture of customer-centricity.

Skills

Healthcare experience

Government experience

Strategic program management

Relationship building

Communication skills

Job description

Datavant seeks an experienced relationship professional for its Strategic Engagement team in the United States. You will own engagement management for government-focused accounts, drive value realization, and guide post-sale activities to maximize Renewals, adoption, and satisfaction.

Ideal candidates bring 7+ years in healthcare tech with government-facing roles and a proven ability to build deep, trust-based relationships with customer stakeholders, while navigating complex multi-partner