Strategic Engagement Director

Venturity; Dallas, Northern (TX, KY); Hybrid; USD 160,000 - 190,000; Full time

Job summary

Venturity in Dallas seeks an Engagement Director to own the executive client relationship and lead complex advisory engagements end-to-end. You will ensure alignment between promises, delivery, and outcomes across the client lifecycle, working with senior stakeholders to sustain trusted partnerships.

This senior professional services role emphasizes accountability, strategic validation during onboarding and implementation, and cross-team coordination to drive measurable client value and business

Responsibilities

• Own the Client Relationship: Serve as the senior relationship leader for assigned clients
• Own the Engagement Outcome: Ensure alignment between what was sold and what is delivered
• Orchestrate Across the Lifecycle: Partner with Business Development before close to ensure continuity
• Drive Accountability Across Teams: Align Implementation Directors, Controllers, CFOs, and Operations across shared outcomes
• Protect the Business: Maintain awareness of engagement economics, scope, and sustainability

Job description

About Venturity

Venturity is the premier provider of outsourced accounting services in Dallas. We empower growing businesses by delivering accurate, operationally focused financial insights that help them understand and drive their success.

Our culture is proactive, personable, and service-oriented. If you're looking for a dynamic environment where you can expand your accounting expertise, work with a variety of clients, and grow professionally, Venturity is the place for you.

About the Role

Venturity is seeking an Engagement Director to serve as the executive relationship owner and strategic leader across complex client engagements.

The role sits at the center of our advisory model- ensuring that what we promise, deliver, and sustain for our clients is aligned, effective, and scalable. You will own the full client lifecycle, from onboarding through ongoing delivery, and ensure the engagement works end-to-end for both the client and the business.

This is not a traditional "client success" or account management role. This is a senior professional services leadership position focused on outcomes, alignment, and accountability.

What You'll Do

Own the Client Relationship

• Serve as the senior relationship leader for assigned clients
• Build trust with executive stakeholders and guide long-term alignment
• Lead high-stakes conversations around expectations, priorities, scope, and performance
• Stabilize and strengthen relationships when complexity or tension arises

Own the Engagement Outcome

• Ensure alignment between what was sold and what is delivered
• Monitor engagement health across delivery, communication, scope, and economics
• Identify risks early and lead proactive course correction
• Maintain a clear view of whether the overall model is working

Orchestrate Across the Lifecycle

• Partner with Business Development before close to ensure continuity
• Act as a strategic validator during onboarding and implementation
• Lead transition from implementation to ongoing delivery with clarity and alignment

Drive Accountability Across Teams

• Align Implementation Directors, Controllers, CFOs, and Operations across shared outcomes
• Ensure ownership is clear and commitments are met
• Step in when work, expectations, or communication drift off track
• Reduce the need for leadership intervention by owning resolution

Protect the Business

• Maintain awareness of engagement economics, scope, and sustainability
• Adress scope creep and misalignment proactively
• Balance exceptional client experience with strong business outcomes

What You Own (and What You Don't)

You Own:

• Client relationships, health, and trust
• Delivery outcomes and alignment
• Transition quality across phases
• Scope integrity and economic health
• Resolution of issues that impact the client experience

You do not own:

• Technical accounting execution
• Day-to-day delivery management
• Replacing Controllers, CFOs, or Implementation Directors

You ensure the work works - you don't do the work.

What Success Looks Like

• Clients feel clarity, consistency, and confidence across the lifecycle
• Transitions are smooth, with no loss of context or momentum
• Risks are identified and addressed early- not escalated late