Strategic Employer Implementation Lead

Alegeus; Orlando (FL); Hybrid; USD 53,000 - 90,000; Full time

Benefits offered by this job

Flexible work environment

Competitive salary and vacation

Professional development programs

Health, wellness, and financial perks

Job summary

Alegeus is seeking an Employer Implementation Lead in Maitland, FL. You will lead benefits onboarding projects, ensure smooth transitions to service, and maintain high client satisfaction.

The role emphasizes cross-functional collaboration, process improvement, and accountability to empower employers and their employees. Required are 3+ years of related experience and familiarity with health benefits such as HRAs/HSAs/FSAs.

Qualifications

• 3+ years of relevant professional experience preferred.
• Background working with employer groups and third-party administrators.
• Familiarity with health insurance and consumer-directed benefits (HRAs, HSAs, FSAs) highly preferred.
• Exposure to project management methodologies such as Six Sigma, Lean, or PMBOK is a plus.
• Bachelor’s degree or equivalent practical experience in a related field preferred.

Responsibilities

• Lead benefit onboarding projects (e.g., HSA, FSA, HRA), ensuring accurate documentation and timely updates.
• Ensure smooth transitions to service and maintain high client satisfaction.
• Monitor and manage internal ticketing queues within SLAs.
• Identify and address operational inefficiencies and automation opportunities through cross-functional collaboration.
• Support escalations and special projects as needed.
• Champion accountability and innovation to empower employers to serve their people confidently.

Skills

Team leadership

Client relationship management

Cross-functional collaboration

Education

Bachelor’s degree or equivalent

Tools

Microsoft Excel

Outlook

Project

Word

Visio

PowerPoint

Job description

Alegeus is seeking an Employer Implementation Lead in Maitland, FL. You will lead benefits onboarding projects, ensure smooth transitions to service, and maintain high client satisfaction.

The role emphasizes cross-functional collaboration, process improvement, and accountability to empower employers and their employees. Required are 3+ years of related experience and familiarity with health benefits such as HRAs/HSAs/FSAs.