Strategic Employee & Labor Relations Partner

Brown Medicine; United States; Sur place; USD 64 000 - 106 000; Plein temps

Résumé du poste

Brown University Health is seeking an Employee and Labor Relations Specialist to serve as the initial contact for intake and assessment of employee concerns, investigations, grievances, and performance issues. The role supports managers and HR Business Partners to guide employee relations with a focus on compliance, fairness, and timely resolution across the organization in Providence, RI.

The position requires strong communication, collaboration, and the ability to navigate complex workplace

Qualifications

• Bachelor’s degree in human resources, labor relations, business, or related field preferred; or equivalent work experience.
• PHR/SPHR certification preferred.
• Minimum of three years of experience in a role that involves regular engagement with employees and all levels of management.
• Strong background in communication, resolving workplace issues, problem-solving, analytical thinking, and multitasking in a fast-paced environment.
• Demonstrate collaborative approach, business acumen, problem solving, negotiation, conflict management/resolution skills.
• Ability to influence multiple layers of management.
• Experience should demonstrate effective interpersonal skills, cultural competence and agility.
• Ability to work in an environment that includes complex issues that contain emotional components and time-sensitive situations while balancing multiple tasks with varying levels of priority.
• Excellent verbal and written communication skills and relationship building skills.
• Thorough understanding of laws, regulations, and guidelines related to HR and contract.

Responsabilités

• Respond to employee and labor relations inquiries related to policies, procedures, and collective bargaining agreements; refer complex matters to appropriate HR Business Partner.
• Conduct interviews and gather information for employee relations matters such as harassment allegations, work complaints, investigations, counseling, grievances, compliance investigations, social media investigations, terminations, or other concerns; inform appropriate HR staff when additional investigation is required and recommend solutions to HRBP’s, including possible corrective action and/or termination based on legal risk factors to the organization.
• Ensure relevant documentation is completed and maintained.
• Assist with reductions in force and union bumping process during reorganizations.
• Consult and provide guidance to managers to effectively manage and improve the performance of their staff and teams and build better self-sufficiency including: reviewing performance improvement documentation, witnessing counseling meetings as needed, providing termination and unemployment claim support as needed, manage grievance procedures in partnership with HRBP, resource for managers to elevate HR issues; partner with HRSC to effectively resolve issues in a timely manner.
• Liaison between Centers of Excellence and supported business units.
• Assists with recordkeeping related to corrective actions, grievances, terminations, transfers with tracking systems.
• Maintains knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources.
• Assists with preparation of and provides input in the development of policies, procedures, documents, reports, and labor agreements.
• Assists with the preparation of documents and records required for contract negotiations, meetings, and negotiations with employee and labor organizations. Review talent data in Power BI including exit interview data and share themes with HRBP.
• Facilitate the review of reasonable accommodations and interactive process, escape LOA issues, ensuring appropriate resources are engaged.
• Engage and consult with internal legal counsel as appropriate based on potential legal risk factors to the organization.
• Facilitate training sessions related to assigned programs as needed.
• Identify patterns (behavioral, policy abuse, metrics) and share insights with HRBPs that will help drive organizational change.
• Maintain effective communication and positive relationships with managers to promote positive customer satisfaction.
• Performs other duties as assigned.

Connaissances

Communication

Workplace issues resolution

Problem-solving

Analytical thinking

Multitasking

Influence

Formation

Bachelor’s degree in HR/Labor Relations/Business

PHR/SPHR certification

Description du poste

Brown University Health is seeking an Employee and Labor Relations Specialist to serve as the initial contact for intake and assessment of employee concerns, investigations, grievances, and performance issues. The role supports managers and HR Business Partners to guide employee relations with a focus on compliance, fairness, and timely resolution across the organization in Providence, RI.

The position requires strong communication, collaboration, and the ability to navigate complex workplace