Employee and Labor Relations Specialist

Brown University Health; Providence (RI); On-site; USD 63,209 - 104,335; Full time

Job summary

A prestigious health institution is seeking an Employee and Labor Relations Specialist to manage inquiries and investigations regarding employee concerns. Ideal candidates should have a Bachelor's degree in Human Resources or a related field, strong communication and problem-solving skills, and at least three years of relevant experience. This full-time position is located in Providence, Rhode Island, with a competitive salary range of $63,209.33 to $104,335.50.

Qualifications

• Minimum of three years of experience in a role involving employee engagement.
• Strong background in communication and resolving workplace issues.
• Ability to work on complex issues with emotional components.

Responsibilities

• Manage employee and labor relations inquiries and refer complex matters.
• Conduct interviews for employee relations matters and gather information.
• Consult managers to effectively manage and improve performance.

Skills

Communication Skills

Problem Solving

Analytical Thinking

Conflict Management

Interpersonal Skills

Education

Bachelor’s degree in human resources or related field

PHR/SPHR certification

Job description

Employee and Labor Relations Specialist

Join to apply for the Employee and Labor Relations Specialist role at Brown University Health

Summary

The Employee and Labor Relations Specialist serves as the initial contact and liaison for intake and assessment of employee concerns, investigations, grievances, and performance improvement.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

Responsibilities

• Manages employee and labor relations inquiries related to policies, procedures, and collective bargaining agreements; refers complex matters to appropriate HR Business Partner.
• Conducts interviews and gathers information for employee relations matters such as harassment allegations, work complaints, investigations, counseling, grievances, compliance investigations, social media investigations, terminations, or other concerns; informs appropriate HR staff when additional investigation is required and recommends solutions to HRBP’s, including possible corrective action and/or termination based on legal risk factors to the organization. Ensures relevant documentation is completed and maintained.
• Assists with reductions in force and union bumping process during reorganizations.
• Consult and provide guidance to managers to effectively manage and improve the performance of their staff and teams and build better self-sufficiency including:
  • Reviewing performance improvement documentation
  • Witnessing counseling meetings as needed
  • Providing termination and unemployment claim support as needed
  • Manage grievance procedures in partnership with HRBP
• Resource for managers to escalate HR issues; partner with HRSC to effectively resolve issues in a timely manner. Liaison between Centers of Excellence and supported business units.
• Assists with recordkeeping related to corrective actions, grievances, terminations, transfers with tracking systems.
• Maintains knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources.
• Assists with preparation of and provides input in the development of policies, procedures, documents, reports, and labor agreements.
• Assists with the preparation of documents and records required for contract negotiations, meetings, and negotiations with employee and labor organizations.
• Review talent data in Power BI including exit interview data and share themes with HRBP.
• Facilitate the review of reasonable accommodations and interactive process, elevate LOA issues, ensuring appropriate resources are engaged.
• Engage and consult with internal legal counsel as appropriate based on potential legal risk factors to the organization.
• Facilitate training sessions related to assigned programs as needed.
• Identify patterns (behavioral, policy abuse, metrics) and share insights with HRBPs that will help drive organizational change.
• Maintain effective communication and positive relationships with managers to promote positive customer satisfaction.
• Performs other duties as assigned.

Minimum Qualifications

Education Requirements: Bachelor’s degree in human resources, Labor Relations, Business, or related field preferred; or equivalent work experience. PHR/SPHR certification preferred. Experience Requirement Minimum of three years of experience in a role that involves regular engagement with employees and all levels of management. Strong background in communication, resolving workplace issues, problem solving, analytical thinking, and multitasking in a fast‑paced environment. Demonstrate collaborative approach, business acumen, negotiation, conflict management/resolution skills. Ability to influence multiple layers of management. Experience should demonstrate effective interpersonal skills, cultural competence and agility. Ability to work in an environment that includes complex issues that contain emotional components and time-sensitive situations while balancing multiple tasks with varying levels of priority. Excellent verbal and written communication skills and relationship building skills. Thorough understanding of laws, regulations, and guidelines related to HR and contract. Supervision: None.

Pay Range

$63,209.33-$104,335.50

EEO Statement

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location

Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903

Work Type

M-F 8:00am-5:00pm

Work Shift

Day

Daily Hours

8 hours

Driving Required

Yes

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• Human Resources

Industries

• Hospitals and Health Care