Strategic eCommerce Growth & Forecast Manager

Mars, Incorporated and its Affiliates; Franklin (TN); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Company bonus

Mars University training

Job summary

Mars, Incorporated and its Affiliates is seeking an eCommerce Customer Manager to drive digital-first growth for our pet care brands. Reporting to the eCommerce Sales Director, you’ll manage strategic customer relationships, forecast demand, and execute trade initiatives with strong operational controls.

You will own day-to-day category relations, monthly forecasts, budget optimization, and lead quarterly business reviews, collaborating with cross-functional teams to deliver mutual growth and

Qualifications

• Bachelor’s degree in a business-related field.
• 3+ years of customer management experience.
• Attention to detail and a fluent understanding of forecasting and budget management.
• Effective communication skills and ability to build collaborative partnerships with retail customers and internal stakeholders.
• Strong analytic skills and ability to develop and influence customer strategies with simple stories.

Responsibilities

• Owns day-to-day relationship with Category Manager, Annual Vendor Negotiation, and customer Joint Business Planning.
• Responsible for monthly forecasting for Dog business, Risks & Opportunities, DMR Power Page and Weekly Pacing updates.
• Work cross-functionally to optimize investment strategy, balance trade budget and ensure accuracy of financial tools and reporting.
• Owns agenda and guides design of standardized slides, presents periodic and full year GSV and NSV performance vs plan.

Skills

Forecasting

Budget management

Relationship management

Cross-functional collaboration

Analytical skills

Education

Bachelor's degree in business-related field

Job description

Mars, Incorporated and its Affiliates is seeking an eCommerce Customer Manager to drive digital-first growth for our pet care brands. Reporting to the eCommerce Sales Director, you’ll manage strategic customer relationships, forecast demand, and execute trade initiatives with strong operational controls.

You will own day-to-day category relations, monthly forecasts, budget optimization, and lead quarterly business reviews, collaborating with cross-functional teams to deliver mutual growth and