Strategic Director, Risk & Payment Integrity

Capital One; Richmond (VA); On-site; USD 217,000 - 248,000; Full time

Job summary

Capital One is seeking a Senior Director of Risk Management to lead the Payment Success Program and drive strategic initiatives for transactional health across fraud, authorizations, and disputes. You will partner with executives and business lines to govern data, mitigate threats, and elevate resilience while scaling a high-performing team.

The role emphasizes cross-functional leadership, enterprise risk governance, and a proactive approach to brand protection and ecosystem safety.

Qualifications

• Bachelors Degree or military experience.
• At least 7 years of experience in Risk Management.
• At least 3 years experience in Operations Management.
• At least 3 years experience in Project Management.
• At least 3 years experience in People Management.

Responsibilities

• Build and lead the Payment Success Program and establish operational performance standards.
• Lead intelligent brand protection with AI-augmented monitoring and robust risk controls.
• Secure Capital One’s global payment network against abuse and threats.
• Serve as trusted advisor to executives, translating risk data into strategic insights.
• Recruit, mentor, and grow a 15–20 person Risk and Payment team.

Skills

Leadership

Risk Management

Operations Management

Project Management

People Management

Team Leadership

Education

Bachelor's degree or military experience

Master's degree (preferred)

Job description

Capital One is seeking a Senior Director of Risk Management to lead the Payment Success Program and drive strategic initiatives for transactional health across fraud, authorizations, and disputes. You will partner with executives and business lines to govern data, mitigate threats, and elevate resilience while scaling a high-performing team.

The role emphasizes cross-functional leadership, enterprise risk governance, and a proactive approach to brand protection and ecosystem safety.