Senior Director, Payment Risk & Ecosystem Strategy

Capital One Group; McLean (VA); On-site; USD 239,000 - 272,000; Full time

Job summary

Capital One is seeking a Senior Director of Risk Management to lead the GPN Payment Success & Ecosystem Integrity program. You will partner with executives to drive risk controls, protect brand reputation, and shepherd a high-impact team.

The role focuses on Payment Success, fraud mitigation, and ecosystem health across transactions, with strategic advisory to GPN leaders and cross-functional collaboration.

Qualifications

• Bachelor's Degree or military experience is required.
• At least 7 years of experience in Risk Management.
• At least 3 years experience in Operations Management.
• At least 3 years experience in Project Management.
• At least 3 years experience in People Management.
• Masters Degree in Business Management, Finance, Accounting, Economics, Mathematics or Project Management is preferred.
• Six Sigma/Lean, Agile, and Compliance certifications are desirable.

Responsibilities

• Build and lead the Payment Success Program, establishing standards to optimize transactional health across fraud, authorizations, and disputes.
• Lead intelligent brand protection and payment success using AI-augmented monitoring.
• Secure Capital One’s global payment network against abuse with AI monitoring and risk controls.
• Serve as trusted advisor to GPN Executives, translating risk data into strategic insights.
• Integrate transactional health information into a holistic lifecycle management strategy for network participants.
• Establish best in class practices and optimization protocols to help participants achieve elite portfolio performance.
• Recruit, mentor, and grow a team of 15–20 professionals.

Skills

Leadership

Risk Management

Operations Management

Project Management

People Management

Data Analysis

Education

Bachelor's Degree or military experience

Masters Degree in Business Management, Finance, Accounting, Economics, Mathematics or Project Management

Job description

Capital One is seeking a Senior Director of Risk Management to lead the GPN Payment Success & Ecosystem Integrity program. You will partner with executives to drive risk controls, protect brand reputation, and shepherd a high-impact team.

The role focuses on Payment Success, fraud mitigation, and ecosystem health across transactions, with strategic advisory to GPN leaders and cross-functional collaboration.