Strategic Director, Patient Dining Operations

Compass Group USA; Nashville (TN); Sur place; USD 120 000 - 170 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Résumé du poste

TouchPoint, a Compass Group USA company, seeks a Director of Patient Services to provide strategic support for patient dining across healthcare locations. This role focuses on improving processes, enhancing the patient experience, and ensuring dietary and regulatory compliance while supporting development of patient services teams.

The Director partners with site leadership to drive operational excellence, standardize best practices, and strengthen patient-centered care across locations.

Qualifications

• Bachelor's degree in Nutrition, Dietetics, Hospitality Management, or Healthcare Administration preferred.
• 5+ years in food/nutrition, patient dining, or healthcare support services.
• CDM or RD certification preferred; ServSafe preferred.

Responsabilités

• Partner with Directors and Patient Services Managers to improve patient dining operations and compliance.
• Support implementation and optimization of patient services programs, including bedside ordering.
• Coach and develop Patient Services Managers, supervisors, and frontline staff.
• Promote best practices in patient experience, food safety, and regulatory readiness.
• Monitor performance, productivity, and documentation to ensure quality outcomes.
• Collaborate with patients, families, clinical partners, and leaders.

Connaissances

Leadership

Training

Communication

Regulatory compliance

Food safety

Budgeting

Operations management

Customer service

Formation

Bachelor's degree in Nutrition, Dietetics, Hospitality Management, or Healthcare Administration

Outils

Microsoft Office

Healthcare systems

Description du poste

TouchPoint, a Compass Group USA company, seeks a Director of Patient Services to provide strategic support for patient dining across healthcare locations. This role focuses on improving processes, enhancing the patient experience, and ensuring dietary and regulatory compliance while supporting development of patient services teams.

The Director partners with site leadership to drive operational excellence, standardize best practices, and strengthen patient-centered care across locations.