Strategic Director, Multifamily Client Services

Cushman & Wakefield; Chicago (IL); On-site; USD 153,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement savings plan

Paid time off

Job summary

Cushman & Wakefield in Chicago, IL seeks a Director of Client Services for Multifamily to represent the firm's multifamily management platform locally and regionally, upholding Cushman & Wakefield values.

You will build relationships with developers and investors, manage a regional pipeline, run underwriting analysis, coordinate proposals, and support growth and client service delivery.

Qualifications

• Bachelor’s Degree required.
• 5+ years of related experience.
• 2+ years of Management experience.

Responsibilities

• Be the local market expert – intimately understand the demand drivers in the MSA(s) both from a renter and an investor perspective.
• Be a product expert – understand the trends in apartment living in the MSA(s).
• Be a service expert – understand how our offering is uniquely positioned to drive value for clients.
• Develop and nurture relationships with local developers, ownership groups as well as national institutional investors to support their growth efforts and relationship with Cushman & Wakefield.
• Build and manage a pipeline of new multifamily property management prospects for region or state.
• Complete underwriting and property operating expense analysis for Assets.
• Support the Senior Managing Director of Client Services and local operations market leader(s) in growing the multifamily property management portfolio.
• Run point on proposal and “pitch” processes as needed in support of regional growth.
• Coordinate with various C&W departments to complete proposals, marketing materials, analytics, etc., necessary to support the growth of the portfolio.
• Coordinate client needs for acquisition support, due diligence, underwriting, development consulting, asset reviews, operating performance reviews, market analysis, and general support to existing and new C&W multifamily clients.
• Coordinate with internal operations leaders to support client contract negotiations.

Skills

Relationship management

Communication

Market analysis

Proposal development

Team leadership

Project coordination

Education

Bachelor's Degree

Job description

Cushman & Wakefield in Chicago, IL seeks a Director of Client Services for Multifamily to represent the firm's multifamily management platform locally and regionally, upholding Cushman & Wakefield values.

You will build relationships with developers and investors, manage a regional pipeline, run underwriting analysis, coordinate proposals, and support growth and client service delivery.