Strategic Director: Marketing Ops & Tech (Hybrid)

American Medical Association; Chicago (IL); Hybrid; USD 153,000 - 207,000; Full time

Benefits offered by this job

Incentive plan

Job summary

The American Medical Association (AMA) in Chicago seeks a Director II Marketing Operations & Technology (Hybrid) to lead the MMX Marketing Operations & Technology team, driving marketing execution, technology adoption, and measurable business outcomes.

You will partner with Marketing, Analytics, IT, and risk management to align platforms such as Salesforce Marketing Cloud and Data Cloud with the enterprise strategy, oversee governance, and guide talent through coaching and development.

Qualifications

• Bachelor's degree required
• 5+ years experience in marketing operations, marketing technology, or related disciplines
• 5+ years experience in people management
• Experience leading marketing operations or marketing automation teams
• Experience managing Salesforce Marketing Cloud or similar platforms

Responsibilities

• Lead the MMX Marketing Operations & Technology team, including Marketing Operations, Marketing Automation, Data Operations, and Process Excellence.
• Develop and execute the operational and technology roadmap to enable organizational growth, member engagement, and business objectives.
• Oversee governance, standards, and accountability across campaign execution, audience management, and marketing technology platforms.
• Drive strategic alignment between Marketing, Analytics, IT, and business stakeholders to ensure performance and delivery of initiatives.
• Oversee resource planning, prioritization, and performance; foster a culture of innovation and operational excellence.

Skills

Leadership

Marketing operations

Marketing automation

Salesforce Marketing Cloud

Data-driven decision making

Analytics

Education

Bachelor's degree in Marketing, Business Administration, Information Systems, Communications, Analytics, or a related field

Master's degree preferred

Tools

Salesforce Marketing Cloud

Data Cloud

Job description

The American Medical Association (AMA) in Chicago seeks a Director II Marketing Operations & Technology (Hybrid) to lead the MMX Marketing Operations & Technology team, driving marketing execution, technology adoption, and measurable business outcomes.

You will partner with Marketing, Analytics, IT, and risk management to align platforms such as Salesforce Marketing Cloud and Data Cloud with the enterprise strategy, oversee governance, and guide talent through coaching and development.