Digital Product Analyst: Strategy, Delivery & Optimization

Manulife/John Hancock; Boston (MA); Hybrid; USD 73,000 - 122,000; Full time

Benefits offered by this job

Comprehensive benefits package

Hybrid work environment

Paid time off and holidays

Job summary

Manulife/John Hancock in Boston offers a Digital Product Analyst role focused on planning, delivery, and optimization of digital experiences that meet customer needs and business goals. You will collaborate with Technology, Design, Product Marketing, Analytics, SEO, and Experience teams to shape roadmaps, define requirements, and coordinate agile delivery across content, platforms, and journeys.

Ideal candidates bring 3–5 years of experience, strong analytical and communication skills, and an

Qualifications

• 3-5 years of experience supporting digital products, platforms, or customer journeys with demonstrated delivery outcomes.
• Strong analytical and problem‑solving skills, with the ability to translate ambiguous business needs into clear requirements and actionable solutions.
• Effective communication and collaboration skills across business, product, technology, design, marketing, and analytics teams.
• Ability to evaluate value, effort, risk, and dependencies and recommend where to simplify, standardize, consolidate, or stop work.
• Bachelor’s degree preferred or equivalent practical experience.

Responsibilities

• Product Discovery, Strategy & Planning Bring clarity to ambiguous business needs by identifying assumptions, defining scope, uncovering dependencies, evaluating solution options, and guiding stakeholders toward practical, scalable approaches.
• Create product delivery plans that identify key milestones, risks, technical constraints, and delivery considerations, helping stakeholders make informed prioritization and sequencing decisions.
• Partner closely with Technology, Design, Product Marketing, SEO, Analytics, and Experience teams to shape connected journeys and determine the most effective solution across content, platform, data, and workflow capabilities.
• Build roadmaps that account for functional and content needs, governance, distribution strategy, dependencies, and performance outcomes across priority journeys.

Skills

Analytical thinking

Problem solving

Effective communication

Cross-functional collaboration

Strategic thinking

Prioritization

Education

Bachelor’s degree

Tools

Jira

Job description

Manulife/John Hancock in Boston offers a Digital Product Analyst role focused on planning, delivery, and optimization of digital experiences that meet customer needs and business goals. You will collaborate with Technology, Design, Product Marketing, Analytics, SEO, and Experience teams to shape roadmaps, define requirements, and coordinate agile delivery across content, platforms, and journeys.

Ideal candidates bring 3–5 years of experience, strong analytical and communication skills, and an