Strategic Dental Account Manager - Platinum Experience

Spectrum Killian

Florida

On-site

USD 65,000 - 95,000

Full time

4 days ago
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Benefits offered by this job

Inclusive environment
Career growth
Medical, dental & vision insurance
401(k) with employer match

Job summary

Spectrum Killian, a nationally recognized leader in restorative dentistry, is seeking a highly motivated Account Manager to build and nurture relationships with a select group of dental offices. You will ensure exceptional client satisfaction, drive growth, and collaborate across Customer Service, Production, Design, and Quality teams to deliver seamless case management.

Ideal candidates have 2+ years in account management or client relations, strong communication, and a data-driven mindset.

Qualifications

  • 2+ years of experience in account management, customer success, or client relations.
  • Dental industry experience is a plus but not required.
  • Strong communication and collaboration across teams.

Responsibilities

  • Serve as trusted partner for a portfolio of 50-75 dental offices.
  • Build and maintain long-term client relationships to drive retention and growth.
  • Proactively engage with clients to anticipate needs and resolve issues.
  • Collaborate with Customer Service, Production, Design, and Quality teams.
  • Identify opportunities to expand relationships and drive revenue.
  • Deliver a high-quality, reliable support experience and represent the voice of the customer.
  • Monitor account performance metrics and share insights with leadership.
  • Contribute to quarterly business reviews and strategic planning.

Skills

Emotional intelligence
Organization
Problem-solving
Team collaboration
Negotiation

Tools

CRM software
MS Office

Job description

Spectrum Killian, a nationally recognized leader in restorative dentistry, is seeking a highly motivated Account Manager to build and nurture relationships with a select group of dental offices. You will ensure exceptional client satisfaction, drive growth, and collaborate across Customer Service, Production, Design, and Quality teams to deliver seamless case management.

Ideal candidates have 2+ years in account management or client relations, strong communication, and a data-driven mindset.

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