Strategic Dental Accounts Lead

Dandy; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

Dandy is hiring an Account Manager to oversee a portfolio of dental practices across the country. You will cultivate strong relationships with executives, doctors, and practice managers, drive revenue growth through upselling and cross-selling, and expand to new locations while ensuring smooth onboarding and consistent service across sites.

You will spend the majority of your day engaging with clients by phone or video, collaborate with Sales, Training, CX, Ops, and Marketing, and travel for

Qualifications

• 2+ years of experience in Sales, Account Management, or Customer Success

Responsibilities

• Book Management: Own multi-location accounts and drive NRR through proactive planning and engagement.
• Revenue Growth: Identify and execute upsell and cross-sell opportunities; activate more doctors and scanners; expand to new locations.
• Client Relationship Management: Build long-term relationships with executives, doctors, and practice managers; act as strategic consultant.
• Clinical Knowledge: Develop deep understanding of dental practice operations and digital dentistry landscape.
• Continuous Improvement: Experiment with new tactics; collaborate across teams; capture Voice of Customer insights to influence product and ops.

Skills

Account Management

Upselling

Cross-selling

Stakeholder management

Phone/Video outreach

Data analysis

Communication

Self-motivated

Job description

Dandy is hiring an Account Manager to oversee a portfolio of dental practices across the country. You will cultivate strong relationships with executives, doctors, and practice managers, drive revenue growth through upselling and cross-selling, and expand to new locations while ensuring smooth onboarding and consistent service across sites.

You will spend the majority of your day engaging with clients by phone or video, collaborate with Sales, Training, CX, Ops, and Marketing, and travel for