Strategic Demand Planner: Forecasts & Inventory

Fastener Company; Dayton (OH); On-site; USD 55,000 - 78,000; Full time

Job summary

Fastener Company is seeking a Demand Planner to oversee customer accounts, manage daily shipments, and review inventory pipelines driven by customer data. You will support growth in collaboration with Sales and Materials Planning by handling orders, reviewing data reports, and coordinating with warehouse contacts.

The role emphasizes customer service, accurate order processing, and forecast accuracy while working with cross-functional teams to ensure on-time inventory and clear communication

Qualifications

• High School Diploma or GED required.
• 2–3 years experience in inventory management, logistics, or operations.
• Knowledge of supplier processes with VMI, OEM, or Tier 1 companies.

Responsibilities

• Provide customer and sales support by responding to customer inquiries and requests.
• Accurately enter and process orders and related customer information.
• Process and review customer releases to provide accurate forecasts to the procurement team.
• Enter and create customer Sales Orders (Packing Lists) within ERP system.
• Process, review, and update customer Advanced Shipment Notifications (ASN’s) within the EDI system.
• Communicate shipment information with various warehouses.
• Handle daily reconciliation of outbound shipments.
• Review and manage assigned customer open SO and forecast reports.
• Analyze and review customer data for trend and forecast changes.
• Develop strong relationships with customers, as well as the sales team and other functional areas.

Skills

Customer focus

Interpersonal skills

Critical thinking

Multi-tasking

Communication

Microsoft Office

ERP experience

Education

High School Diploma / GED

Tools

SAGE 100 ERP

Job description

Fastener Company is seeking a Demand Planner to oversee customer accounts, manage daily shipments, and review inventory pipelines driven by customer data. You will support growth in collaboration with Sales and Materials Planning by handling orders, reviewing data reports, and coordinating with warehouse contacts.

The role emphasizes customer service, accurate order processing, and forecast accuracy while working with cross-functional teams to ensure on-time inventory and clear communication