Strategic Demand & Escalation Analyst

Dexian; Folsom (CA); On-site; USD 83,000 - 90,000; Full time

Benefits offered by this job

Restaurant reimbursement

Job summary

Dexian is seeking a results-driven professional to lead escalation analytics and demand planning across segments and products. You will convert demand signals into actionable executive insights, forecast risks, and collaborate with Sales, BU Planners, and leadership to prioritize critical initiatives.

Responsibilities include governing the critical-demand tracker, delivering decision-grade analytics for escalation forums, and translating complex signals into a clear narrative.

Qualifications

• Bachelor’s degree in Business, Engineering, Supply Chain, Analytics, or equivalent experience.
• 5+ years driving planning/analytics in demand, supply, or business operations environments.
• Proven ability to structure ambiguous data into insights and recommendations.
• Experience influencing decisions in executive and cross-functional forums.
• Experience with forecasting, constrained supply planning, and allocation/escalation operating models.

Responsibilities

• Identify and segment critical demand by segment, customer, and product.
• Drive data integrity and alignment across inputs to ensure escalation discussions are based on facts.
• Own governance of the critical-demand tracker as the system of record.
• Deliver decision-grade analytics for escalation forums, including horizon-based gap sizing and trade-off options.
• Translate complex signals into executive narrative: what’s at risk, why, by when, and recommended actions; incorporate AI-based insights.
• Partner with BU Planning and Supply Chain to translate constraints into feasible scenarios.
• Run the escalation operating cadence: intake, prioritization, status reporting.
• Establish accountability by tracking owners, actions and closure dates for leadership commitments.
• Enforce a quality gate so each escalation is decision-ready with timing, impact, and recommended path.

Skills

Analytics

Demand planning

Supply planning

Executive influence

Data storytelling

Education

Bachelor’s degree in Business, Engineering, Supply Chain, Analytics, or equivalent experience

Job description

Dexian is seeking a results-driven professional to lead escalation analytics and demand planning across segments and products. You will convert demand signals into actionable executive insights, forecast risks, and collaborate with Sales, BU Planners, and leadership to prioritize critical initiatives.

Responsibilities include governing the critical-demand tracker, delivering decision-grade analytics for escalation forums, and translating complex signals into a clear narrative.