Business Process Analyst

Dexian; Folsom (CA); On-site; USD 83,000 - 90,000; Full time

Benefits offered by this job

Restaurant reimbursement

Job summary

Dexian is seeking a results-driven professional to lead escalation analytics and demand planning across segments and products. You will convert demand signals into actionable executive insights, forecast risks, and collaborate with Sales, BU Planners, and leadership to prioritize critical initiatives.

Responsibilities include governing the critical-demand tracker, delivering decision-grade analytics for escalation forums, and translating complex signals into a clear narrative.

Qualifications

• Bachelor’s degree in Business, Engineering, Supply Chain, Analytics, or equivalent experience.
• 5+ years driving planning/analytics in demand, supply, or business operations environments.
• Proven ability to structure ambiguous data into insights and recommendations.
• Experience influencing decisions in executive and cross-functional forums.
• Experience with forecasting, constrained supply planning, and allocation/escalation operating models.

Responsibilities

• Identify and segment critical demand by segment, customer, and product.
• Drive data integrity and alignment across inputs to ensure escalation discussions are based on facts.
• Own governance of the critical-demand tracker as the system of record.
• Deliver decision-grade analytics for escalation forums, including horizon-based gap sizing and trade-off options.
• Translate complex signals into executive narrative: what’s at risk, why, by when, and recommended actions; incorporate AI-based insights.
• Partner with BU Planning and Supply Chain to translate constraints into feasible scenarios.
• Run the escalation operating cadence: intake, prioritization, status reporting.
• Establish accountability by tracking owners, actions and closure dates for leadership commitments.
• Enforce a quality gate so each escalation is decision-ready with timing, impact, and recommended path.

Skills

Analytics

Demand planning

Supply planning

Executive influence

Data storytelling

Education

Bachelor’s degree in Business, Engineering, Supply Chain, Analytics, or equivalent experience

Job description

Duration: 6 months (with possibility of extension)

Pay Rate: $60.00 - $65.58 hourly on W2

Shift: USA|1 : Day - Mon to Fri - 8 Hours

JOB SUMMARY

Job Summary

Drive timely, high-quality escalation decisions by converting demand, incorporate AI driven solutions and forecast signals into actionable executive insights across and Sales Lock horizons. Partner with Segment Leads, BU Planners, Sales, and leadership to prioritize critical demand, quantify impact, align trade-offs, and ensure disciplined follow-through to closure.

Key Responsibilities

Critical Demand Identification & Segmentation

Establish a consolidated view of critical demand by segment, customer, and product, integrating forecast deltas, and risk signals.

Drive data integrity and alignment across segment, Sales, and BU Ops inputs to ensure escalation discussions are based on consistent definitions and facts.

Own governance of the critical-demand tracker as the system of record for escalation readiness and status.

Deliver decision-grade analytics for escalation forums, including horizon-based gap sizing and allocation trade-off options.

Translate complex signals into a clear executive narrative: what’s at risk, why, by when, and recommended actions and incorporating AI based solutions.

Partner with BU Planning and Supply Chain to convert constraints into feasible scenarios and implications for customers and segments.

Escalation Tracking & Follow‑Through

Run the escalation operating cadence: intake, prioritization, status reporting, and stakeholder communications.

Establish accountability by tracking owners, actions, and closure dates for leadership commitments.

Enforce a quality gate so each escalation is decision-ready , timing, quantified impact, and recommended path).

Required Qualifications

Bachelor’s degree in Business, Engineering, Supply Chain, Analytics, or equivalent experience

5+ years driving planning/analytics in demand, supply, or business operations environments

Proven ability to structure ambiguous data into insights and recommendations

Experience influencing decisions in executive and cross-functional forums

Desired Qualifications

Experience in semiconductor/technology or other complex, constrained supply environments

Working knowledge of forecasting, constrained supply planning, and allocation/escalation operating models

Advanced analytical tooling and modeling capability; planning systems experience a plus

Comfort challenging inputs constructively and driving alignment in ambiguous situations

Key Success Measures

Faster time-to-decision from intake to leadership disposition

Fewer late-stage escalations through earlier signal detection and stronger data rigor

Increased leadership confidence in escalation analytics, trade-offs, and follow-through

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.