Strategic Demand and Fulfillment Specialist (Hybrid)

Qnity; Circleville (OH); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Qnity is seeking a Demand Fulfillment Specialist to act as the central point for order prioritization and customer fulfillment decisions. You will balance customer needs with supply constraints across Supply Chain, Operations, Manufacturing, Customer Service, Product Management, and Commercial teams.

This hybrid role involves onsite work at Circleville, OH or Wilmington, DE facilities with preference for candidates within commutable distance. Sponsorship is not available.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 3+ years of experience in supply chain planning or related functions.
• Experience managing orders, fulfillment commitments, inventory allocation.
• Strong analytical and problem-solving skills.
• Ability to manage competing priorities in a fast-paced environment.
• Excellent communication and stakeholder management.
• Experience with ERP systems.
• Proficiency in Excel for data analysis and forecasting.
• Attention to data accuracy and process compliance.

Responsibilities

• Monitor and manage the open customer order book to identify fulfillment risks and supply constraints.
• Prioritize customer orders in accordance with established policies, business priorities, and demand planning guidance.
• Lead cross-functional discussions to resolve order fulfillment challenges and customer escalations.
• Own resolution strategies for at-risk orders, including rescheduling, substitutions, partial shipments, or revised commitments.
• Partner closely with Customer Service to ensure accurate and timely customer commitments.
• Act as the voice of the customer while balancing operational realities, inventory availability, and business objectives.
• Coordinate with Manufacturing, Planning, Operations, Product Management, and Commercial teams to resolve supply and fulfillment issues.
• Execute customer segmentation and allocation strategies during constrained supply situations.
• Analyze fulfillment challenges and provide root-cause feedback to improve processes and reduce recurring issues.
• Maintain order integrity and data accuracy within ERP and planning systems.
• Communicate decisions, risks, and priorities clearly to stakeholders across the organization.
• Proactively identify emerging risks and elevate issues appropriately, and drive timely resolution.

Skills

Supply chain planning

Demand fulfillment

Cross-functional collaboration

ERP systems

Excel

Stakeholder management

Data analysis

Problem solving

Attention to detail

Communication

Education

Bachelor's degree in Supply Chain/Business/Operations/Engineering/Logistics

Tools

SAP

Oracle

JD Edwards

Job description

Qnity is seeking a Demand Fulfillment Specialist to act as the central point for order prioritization and customer fulfillment decisions. You will balance customer needs with supply constraints across Supply Chain, Operations, Manufacturing, Customer Service, Product Management, and Commercial teams.

This hybrid role involves onsite work at Circleville, OH or Wilmington, DE facilities with preference for candidates within commutable distance. Sponsorship is not available.