Fulfillment & Supply Chain Orchestrator

5195 EKC Advanced Electronics USA, LLC; Towanda (Bradford County); On-site; USD 60,000 - 90,000; Full time

Job summary

Qnity is seeking a Supply Chain Specialist to join our Towanda, PA facility. This role will serve as a key connection between Product Management, Customer Service, Planning, and Supply Chain Operations to ensure on-time order fulfillment and proactive risk management.

The ideal candidate blends strong analytical skills with a customer-focused mindset, leveraging data and ERP systems to drive fulfillment excellence.

Qualifications

• Bachelor's degree in Supply Chain Management, Business, Operations, Logistics, or a related field.
• Experience in Supply Chain, Demand Planning, Customer Service, Order Management, Fulfillment, or related operations.
• Strong analytical and problem-solving skills with the ability to manage competing priorities.
• Excellent communication and interpersonal skills with the ability to influence cross-functional stakeholders.
• Experience working with ERP systems, preferably SAP.
• Proficiency in Microsoft Office applications, including Excel.

Responsibilities

• Monitor orders and fulfillment to identify supply or delivery risks.
• Escalate at-risk orders and coordinate cross-functional resolution.
• Collaborate with Product Management to segment customers and prioritize orders.
• Resolve order exceptions via reschedules, substitutions, or partial shipments.
• Provide order status updates and delivery commitments to Customer Service.
• Maintain ERP and planning data accuracy.
• Analyze demand, supply, inventory, and customer requirements.
• Identify recurring fulfillment challenges and support corrective actions.
• Collaborate with Planning, Manufacturing, Logistics, Customer Service, and Commercial teams.
• Support monthly planning processes and day-to-day order execution.

Skills

Analytical skills

Communication

Problem-solving

Cross-functional collaboration

Education

Bachelor's degree in SCM/Business/Operations

Tools

SAP

Excel

Job description

Qnity is seeking a Supply Chain Specialist to join our Towanda, PA facility. This role will serve as a key connection between Product Management, Customer Service, Planning, and Supply Chain Operations to ensure on-time order fulfillment and proactive risk management.

The ideal candidate blends strong analytical skills with a customer-focused mindset, leveraging data and ERP systems to drive fulfillment excellence.