Strategic Delivery Lead – Client Experience & Change

Jones Lang LaSalle Incorporated; Chicago (IL); On-site; USD 123,000 - 161,000; Full time

Benefits offered by this job

401(k) plan

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off

Early wage access

Job summary

Jones Lang LaSalle is seeking a Business Delivery Manager to innovate client relationships through strategic communications. This role bridges operational goals with superb delivery, engaging client stakeholders with compelling narratives and creative initiatives.

You'll regularly collaborate with senior leadership while managing programs and executing effective multi-channel strategies that enhance workplace priorities.

Qualifications

• 6+ years of experience in strategic communications, account coordination or client-facing roles.
• Experience in supporting senior leadership in client relationship activities.
• Demonstrated skills in creative project execution.

Responsibilities

• Lead strategic delivery planning and create comprehensive roadmaps.
• Develop and execute multi-channel communication strategies.
• Support digital presence activities for key accounts.

Skills

Strategic communications

Project management

Adobe Creative Cloud

Client relationship management

Verbal communication

Written communication

Education

Bachelor's degree in Communications

Tools

Presentation software

AI-powered creative tools

Google suite

Job description

Jones Lang LaSalle is seeking a Business Delivery Manager to innovate client relationships through strategic communications. This role bridges operational goals with superb delivery, engaging client stakeholders with compelling narratives and creative initiatives.

You'll regularly collaborate with senior leadership while managing programs and executing effective multi-channel strategies that enhance workplace priorities.