Strategic Deals Desk & Sales Ops Analyst

Mirantis, Inc.; Austin (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Strong benefits plan

Professional development

Attend conferences and working groups

Team outings and hackathons

Job summary

Mirantis, Inc. in Austin, TX seeks a Sales Operations Order Processing professional to manage the end-to-end quote-to-cash workflow.

You will process orders for subscriptions, services and training, validate accuracy in Salesforce and related systems, and collaborate with Sales, Finance, Legal and Product. The role emphasizes process optimization, quarterly close support, maintaining Deal Desk docs and templates, and delivering timely, auditable records.

Qualifications

• 2+ years of sales operations order processing experience.
• Strong analytical and effective decision-making ability.
• Proficient with Excel, Word, and Gsuite.
• Salesforce or CRM system administrator experience a plus.
• Strong oral and written communications and presentations skills.
• Ability to organize, prioritize, and meet critical time-frames.
• Able to support traditional software company end-of-quarter peak timelines.

Responsibilities

• Process and validate orders for subscription, services and training products, ensuring accurate bookings across Salesforce, DealHub and Ironclad.
• Facilitate opportunity/deal approvals for pricing, discounting and configuration.
• Support high-value opportunities, keeping deal info and forecasts up to date.
• Assist quarter-end activities and deal reviews to unblock opportunities.
• Ensure opportunities are documented in Salesforce in a timely manner.
• Maintain Deal Desk docs, templates, approvals, and workflows.
• Process contract signatures and record executed agreements.
• Collaborate with Direct Sales, Partner, Finance and Legal teams on transactions.
• Support invoicing reconciliation with Finance as required.
• Develop Salesforce reports and dashboards for pipeline visibility.
• Assist audits and walk auditors through Deal Desk processes.
• Lead process improvements and automation across Deal Desk and Sales Operations.
• Provide training to Sales on new processes and procedures.

Skills

Analytical skills

Decision making

Communication skills

Organization & prioritization

Attention to detail

Time management

Tools

Salesforce

Excel

Word

GSuite

Job description

Mirantis, Inc. in Austin, TX seeks a Sales Operations Order Processing professional to manage the end-to-end quote-to-cash workflow.

You will process orders for subscriptions, services and training, validate accuracy in Salesforce and related systems, and collaborate with Sales, Finance, Legal and Product. The role emphasizes process optimization, quarterly close support, maintaining Deal Desk docs and templates, and delivering timely, auditable records.