Senior Deal Desk & Revenue Ops Analyst (Remote)

Dragos; Oregon; Hybrid; USD 97,000 - 119,000; Full time

Benefits offered by this job

Equity package

Benefits plan

Job summary

Dragos, a leading xOT cybersecurity SaaS provider, seeks a Senior Order Operations Business Partner to own end-to-end quote-to-cash processes. You will collaborate with Sales, Finance, and Legal to implement accurate Salesforce CPQ quotes, manage pricing, and ensure clean handoffs to Revenue Operations.

You will validate renewals, monitor uplift/discount policies, and support data integrity from opportunities to Billing.

Qualifications

• 3+ years in Deal Desk, Order Operations, Revenue Operations or similar role.
• Strong knowledge of Salesforce CPQ, NetSuite, Clari, and quote-to-cash processes.
• Understanding of renewal management, revenue recognition principles, pricing structures, and contract governance.
• Excellent analytical, problem-solving, and decision-making skills.
• Ability to interpret pricing and approval workflows and work with multiple stakeholders.
• Strong communication and ability to work independently in a fast-paced environment.

Responsibilities

• Interpret pricing and governance policies for complex deals and advise on nonstandard terms.
• Own quote creation in Salesforce CPQ with correct product config and pricing.
• Manage discounting and governance, logging all approvals in Salesforce.
• Support renewal quotes in Salesforce CPQ for ARR, product continuity, and term dates.
• Support co-terming, upsells, partial renewals, and amendment scenarios.
• Flag churn risks and coordinate with Sales/Customer Success.
• Ensure opportunities, quotes, orders, and contracts align and transfer data accurately to Billing/RevOps.
• Review documents and renewal language to ensure terms carry forward.

Skills

Deal desk experience

Order operations

Revenue operations

Pricing governance

Sales collaboration

Data analysis

Independent worker

Communication skills

Tools

Salesforce CPQ

NetSuite

Clari

Job description

Dragos, a leading xOT cybersecurity SaaS provider, seeks a Senior Order Operations Business Partner to own end-to-end quote-to-cash processes. You will collaborate with Sales, Finance, and Legal to implement accurate Salesforce CPQ quotes, manage pricing, and ensure clean handoffs to Revenue Operations.

You will validate renewals, monitor uplift/discount policies, and support data integrity from opportunities to Billing.