Strategic Data Center Project Lead

Supermicro; San Jose (CA); On-site; USD 160,000 - 180,000; Full time

Job summary

Supermicro is seeking an experienced Sr. Technical Project Manager to join our team. This role drives project management and customer coordination for strategic customers, serving as the primary point of contact for tracking requests, issues, schedules, and resources.

The ideal candidate is a strong organizer and communicator who can bridge technical teams and customers, facilitate on-site support, and continuously improve service delivery. Travel is required, up to 25-30%.

Qualifications

• 6+ years of project management or technical account management experience in data center/server industry.
• Bachelor's degree in a related field.
• PMP certification is a plus.
• Strong communication and stakeholder management skills.

Responsibilities

• Coordinate main project for strategic customers, tracking requests, issues, and deliverables.
• Monitor project schedules and provide status updates to stakeholders.
• Conduct customer satisfaction surveys and implement improvements.
• Coordinate on-site support and rapid response deployments, including travel.
• Identify improvement opportunities and implement enhancements with technical teams.
• Manage resources and hardware needs from headquarters for projects.

Skills

Project management

Stakeholder management

Cross-functional collaboration

Travel readiness

Communication skills

Education

Bachelor's degree in a related field

Tools

Jira

Microsoft Project

Job description

Supermicro is seeking an experienced Sr. Technical Project Manager to join our team. This role drives project management and customer coordination for strategic customers, serving as the primary point of contact for tracking requests, issues, schedules, and resources.

The ideal candidate is a strong organizer and communicator who can bridge technical teams and customers, facilitate on-site support, and continuously improve service delivery. Travel is required, up to 25-30%.