Strategic Data & BI Analyst (Cross-Functional)

Everwise Credit Union; Carmel (IN); Sur place; USD 60 000 - 90 000; Plein temps

Résumé du poste

Everwise Credit Union is seeking a Cross Functional Database Analyst to support Marketing and Finance with data insights and governance. You will develop BI assets, validate data quality, and analyze customer satisfaction metrics such as Net Promoter Score to drive member experience improvements.

Responsibilities include market research, ROI analysis, and collaboration across teams to standardize metrics and data processes, ensuring data alignment with governance standards.

Qualifications

• Bachelor's degree in a related field or equivalent work experience.
• 2+ years of experience analyzing financial or marketing data and building reports.
• Experience with data visualization and database technologies (Power BI, Tableau, Qlik; Microsoft SQL Server; T-SQL).

Responsabilités

• Prepare, analyze, and validate marketing and financial data for accuracy and quality.
• Develop and maintain BI assets such as reports, dashboards, and visualizations.
• Analyze Net Promoter Score surveys and other customer/member satisfaction metrics for insights.
• Conduct market research and trend analysis to identify growth opportunities.
• Evaluate marketing campaign ROI and identify data patterns to support strategy adjustments.
• Collaborate with Marketing and Finance to define metrics and improve data processes.
• Support data governance policies and participate in data quality audits.
• Document data relationships, standards, and governance processes.
• Take on additional responsibilities to support Everwise's growth.

Connaissances

Mathematical aptitude

Analytical thinking

Verbal and written communication

Data governance principles

Power BI

Tableau

Qlik

Microsoft Excel

Project management

Formation

Bachelor's degree in Data Analytics / Marketing / Finance / CS

Outils

Power BI

Tableau

Qlik

Microsoft SQL Server

T-SQL

Description du poste

Everwise Credit Union is seeking a Cross Functional Database Analyst to support Marketing and Finance with data insights and governance. You will develop BI assets, validate data quality, and analyze customer satisfaction metrics such as Net Promoter Score to drive member experience improvements.

Responsibilities include market research, ROI analysis, and collaboration across teams to standardize metrics and data processes, ensuring data alignment with governance standards.