Cross Functional Database Analyst

Everwise Credit Union; Carmel (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

Everwise Credit Union is seeking a Cross Functional Database Analyst to support Marketing and Finance with data insights and governance. You will develop BI assets, validate data quality, and analyze customer satisfaction metrics such as Net Promoter Score to drive member experience improvements.

Responsibilities include market research, ROI analysis, and collaboration across teams to standardize metrics and data processes, ensuring data alignment with governance standards.

Qualifications

• Bachelor's degree in a related field or equivalent work experience.
• 2+ years of experience analyzing financial or marketing data and building reports.
• Experience with data visualization and database technologies (Power BI, Tableau, Qlik; Microsoft SQL Server; T-SQL).

Responsibilities

• Prepare, analyze, and validate marketing and financial data for accuracy and quality.
• Develop and maintain BI assets such as reports, dashboards, and visualizations.
• Analyze Net Promoter Score surveys and other customer/member satisfaction metrics for insights.
• Conduct market research and trend analysis to identify growth opportunities.
• Evaluate marketing campaign ROI and identify data patterns to support strategy adjustments.
• Collaborate with Marketing and Finance to define metrics and improve data processes.
• Support data governance policies and participate in data quality audits.
• Document data relationships, standards, and governance processes.
• Take on additional responsibilities to support Everwise's growth.

Skills

Mathematical aptitude

Analytical thinking

Verbal and written communication

Data governance principles

Power BI

Tableau

Qlik

Microsoft Excel

Project management

Education

Bachelor's degree in Data Analytics / Marketing / Finance / CS

Tools

Power BI

Tableau

Qlik

Microsoft SQL Server

T-SQL

Job description

Job Description:

Position Summary

The Cross Functional Database Analyst is responsible for supporting the Marketing and Finance departments by providing critical data insights, enhancing data quality, and developing business intelligence assets. The incumbent will analyze marketing and financial data, enabling data-driven decisions that support Everwise's business objectives. This role will act as a key contributor to data governance initiatives, ensuring data integrity, accuracy, and alignment across organizational data assets.

Primary Responsibilities and Duties:

• Prepare, analyze, and validate both marketing and financial data to ensure accuracy and data quality.


• Develop and maintain business intelligence assets such as reports, dashboards, and data visualizations that serve marketing and financial insights.


• Conduct and analyze Net Promoter Score surveys and additional customer/member satisfaction metrics, providing actionable insights to enhance member experience.


• Perform market research and trend analysis to identify opportunities for growth and competitive advantage.


• Evaluate marketing campaign ROI, identify patterns in financial data, and provide insights to support strategy adjustments.


• Collaborate with Marketing and Finance teams to define key metrics, streamline data processes, and improve data quality.


• Data Governance: Support and enforce data governance policies, implement data validation standards, and contribute to regular data quality audits.


• Document data relationships, standards, and processes to maintain alignment with the organization's data governance framework.


• Assume additional responsibilities as necessary to support the growth and advancement of Everwise.

Knowledge/Skills:

• Strong mathematical, logical, and analytical aptitude.


• Excellent verbal and written communication skills


• Proficiency in technical creativity and the ability to prioritize tasks in a dynamic environment.


• Strong organizational, time management, and project management skills.


• In-depth understanding of data governance principles, including validation techniques and data quality management.


• Proficiency with computer, business intelligence and analytics tools such as Power BI, Tableau, Qlik, and Microsoft Office suite (e.g., Word, Excel, Outlook).


• Collaborative and adaptable working independently, with a team, and stakeholders.

Minimum Requirements:

• Bachelor's Degree in a related field such as Data Analytics, Marketing, Finance, or Computer Science, or equivalent work experience.


• 2+ years of experience analyzing financial or marketing data, developing reports, and managing data models.


• Experience with database technologies, including data visualization tools such as Power BI, Tableau, Qlik, etc. in addition, Microsoft SQL Server and T-SQL.


• Experience in data governance or data management roles preferred.


• Familiarity with data governance frameworks and tools preferred.

Location Eligibility

This position is open to candidates residing in the South Bend-Mishawaka region or Greater Indianapolis region.

Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.