Strategic CX & Growth Manager

Bare Home; Forest Lake (MN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off and Holidays

Performance-based bonuses

Job summary

A consumer goods retailer in Minnesota is searching for a Strategic Sales & Customer Experience Manager. The role involves leading customer experience initiatives and overseeing wholesale revenue growth across multiple e-commerce channels. Ideal candidates should possess a bachelor's degree and 3-5 years of experience in sales and customer experience management. This position offers a salary range of $70,000 to $90,000 per year, with various perks including medical and dental insurance.

Qualifications

• 3-5+ years of experience in sales and customer experience management.
• Proven track record of team leadership in fast-paced environments.
• Strong understanding of e-commerce platforms and dynamics.

Responsibilities

• Develop wholesale sales strategies to generate new B2B leads.
• Lead customer experience initiatives to drive wholesale revenue growth.
• Create training programs focused on resolution and sales skills.

Skills

Sales Strategy Development

Customer Experience Management

E-commerce Knowledge

Analytical Skills

Education

Bachelor's degree in Business or related field

Tools

NetSuite CRM

Job description

A consumer goods retailer in Minnesota is searching for a Strategic Sales & Customer Experience Manager. The role involves leading customer experience initiatives and overseeing wholesale revenue growth across multiple e-commerce channels. Ideal candidates should possess a bachelor's degree and 3-5 years of experience in sales and customer experience management. This position offers a salary range of $70,000 to $90,000 per year, with various perks including medical and dental insurance.