Retail Customer Experience Leader: Grow Sales & Lead Team

Victoria’s Secret & Co.; Greendale (WI); On-site; USD 28,240 - 38,848; Full time

Job summary

A leading fashion retailer is seeking a Customer Experience Manager to enhance customer satisfaction and team performance at their Greendale, WI location. The ideal candidate will drive sales, coach the team, and maintain high visual standards. Leadership experience and a passion for the brand are essential. The role offers competitive compensation ranging from $20.50 to $28.20 per hour. Embrace the opportunity to grow within a dynamic retail environment that values diversity and customer engagement.

Qualifications

• 3+ years of retail leadership experience preferred.
• Ability to stand for long periods and frequently bend, kneel, and lift.
• Proven ability to inspire a team to achieve company goals.

Responsibilities

• Drive and grow top-line sales by leading the sales floor and coaching the team.
• Manage performance and maintain visual merchandising standards.
• Collaborate with Sales Leadership Teams to ensure execution of brand actions.

Skills

Passion for Victoria’s Secret Brand

Customer satisfaction and loyalty improvement

Business reports analysis

Self-awareness and feedback seeking

Experience influencing cross-functional partners

Flexibility in scheduling

Job description

A leading fashion retailer is seeking a Customer Experience Manager to enhance customer satisfaction and team performance at their Greendale, WI location. The ideal candidate will drive sales, coach the team, and maintain high visual standards. Leadership experience and a passion for the brand are essential. The role offers competitive compensation ranging from $20.50 to $28.20 per hour. Embrace the opportunity to grow within a dynamic retail environment that values diversity and customer engagement.