Strategic Customer Success Manager - Biopharma Data

Claritas Rx LLC; United States; On-site; USD 110,000 - 120,000; Full time

Job summary

Claritas Rx LLC is seeking a Customer Success Manager to oversee customer relationships and ensure they achieve desired outcomes from our solutions. This role focuses on driving adoption of our solutions and advocating for customer needs across the organization.

The successful candidate will have deep knowledge of the biopharmaceutical industry, excellent analytical skills, and the ability to foster strategic relationships. A competitive salary of $110,000 to $120,000 is offered, along with impactful opportunities in the digital health sector.

Qualifications

• Deep knowledge of biopharmaceutical marketing, managed markets, or distribution channels.
• Exceptional attention to detail and clear communication.
• Proven ability to manage client-focused projects.

Responsibilities

• Drive overall success for customers, focusing on partnership growth.
• Build and maintain strong relationships with customer stakeholders.
• Advocate for customer priorities internally.

Skills

Biopharmaceutical marketing knowledge

Analytical skills

Communication skills

Microsoft Excel proficiency

Relationship-building

Problem-solving

Education

5+ years of experience in healthcare consulting or related role

MBA or relevant graduate-level degree

Job description

Claritas Rx LLC is seeking a Customer Success Manager to oversee customer relationships and ensure they achieve desired outcomes from our solutions. This role focuses on driving adoption of our solutions and advocating for customer needs across the organization.

The successful candidate will have deep knowledge of the biopharmaceutical industry, excellent analytical skills, and the ability to foster strategic relationships. A competitive salary of $110,000 to $120,000 is offered, along with impactful opportunities in the digital health sector.