Strategic Customer Success Manager, Data Standards Cloud

Claravine; Northern (KY); Hybrid; USD 95,000 - 115,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

401k with company match

Flexible Time Off

Parental leave paid at 100%

Monthly technology stipend

Job summary

Claravine is looking for a Customer Success Manager to ensure that clients achieve measurable value from The Data Standards Cloud. This is a customer-facing role that requires strategic thinking and hands-on execution while collaborating across teams.

Ideal candidates should have over 5 years of experience, particularly in customer success or consulting, and be comfortable interacting with enterprise clients. Claravine offers a competitive salary, comprehensive benefits, and flexible time off.

Qualifications

• 5+ years experience in customer success roles with accountability for enterprise customers.
• Experience in martech/adtech industry or similar analytics fields.
• Effectively communicate and present complex solutions to stakeholders.

Responsibilities

• Guide customers from onboarding through full adoption.
• Drive adoption of The Claravine Data Standards Cloud.
• Collaborate with internal teams to deliver seamless customer experience.

Skills

Customer success

Consulting experience

Communication skills

Problem-solving

Organizational skills

Time management

Knowledge of digital marketing

Education

5+ years in relevant fields

Tools

Adobe Analytics

Google Analytics

Job description

Claravine is looking for a Customer Success Manager to ensure that clients achieve measurable value from The Data Standards Cloud. This is a customer-facing role that requires strategic thinking and hands-on execution while collaborating across teams.

Ideal candidates should have over 5 years of experience, particularly in customer success or consulting, and be comfortable interacting with enterprise clients. Claravine offers a competitive salary, comprehensive benefits, and flexible time off.