Strategic Customer Success & Account Manager II

RIM logistics, Ltd; Chicago (IL); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical

Vision

401(k) Plan

Health Savings Account

Transportation Savings Account

Short Term Disability

Voluntary Critical Illness & Accident

Job summary

RIM logistics, ltd. in Chicago is seeking a full-time branch management professional to oversee key accounts and drive growth. You will manage day-to-day client relationships, ensure service excellence, and align with the company’s sales strategy while upholding quality standards.

This role focuses on retention, cross-functional collaboration, and contributing to branch initiatives. You will work to meet targets, improve processes, and support the Branch Business Development Group, while

Responsibilities

• This role is responsible for the retention, growth, and operational excellence between RIM and our customers.
• Responsible for the day-to-day management of assigned accounts, ensuring client satisfaction, support and meeting targets established by organizational sales strategy, maintain exceptional levels of service through cross functional channels and support/implement other improvements within the Branch Business Development Group as required. This position will be required to know and adhere to RIM’s Quality policy and uphold quality standards as well as conform to policies and procedures.

Job description

RIM logistics, ltd. in Chicago is seeking a full-time branch management professional to oversee key accounts and drive growth. You will manage day-to-day client relationships, ensure service excellence, and align with the company’s sales strategy while upholding quality standards.

This role focuses on retention, cross-functional collaboration, and contributing to branch initiatives. You will work to meet targets, improve processes, and support the Branch Business Development Group, while