Customer Support Manager II

RIM logistics, Ltd; Chicago (IL); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical

Vision

401(k) Plan

Health Savings Account

Transportation Savings Account

Short Term Disability

Voluntary Critical Illness & Accident

Job summary

RIM logistics, ltd. in Chicago is seeking a full-time branch management professional to oversee key accounts and drive growth. You will manage day-to-day client relationships, ensure service excellence, and align with the company’s sales strategy while upholding quality standards.

This role focuses on retention, cross-functional collaboration, and contributing to branch initiatives. You will work to meet targets, improve processes, and support the Branch Business Development Group, while

Responsibilities

• This role is responsible for the retention, growth, and operational excellence between RIM and our customers.
• Responsible for the day-to-day management of assigned accounts, ensuring client satisfaction, support and meeting targets established by organizational sales strategy, maintain exceptional levels of service through cross functional channels and support/implement other improvements within the Branch Business Development Group as required. This position will be required to know and adhere to RIM’s Quality policy and uphold quality standards as well as conform to policies and procedures.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management RIM - Chicago Branch 1 Attachments

Salary Range: $75,000.00 To $85,000.00 Annually

This position is responsible for the retention, growth, and operational excellence between RIM and our customers. Responsible for the day-to-day management of assigned accounts, ensuring client satisfaction, support and meeting targets established by organizational sales strategy, maintain exceptional levels of service through cross functional channels and support/implement other improvements within the Branch Business Development Group as required. This position will be required to know and adhere to RIM’s Quality policy and uphold quality standards as well as conform to policies and procedures.

RIM logistics, ltd. is an Equal Opportunity Employer

Additional incentives may be provided as part of the total compensation package.

Full-time employees are eligible for a wide range of benefits as follows:

• Medical
• Vision
• 401(k) Plan
• Health Savings Account
• Transportation Savings Account
• Short Term Disability
• Voluntary Critical Illness & Accident Insurance
• Paid Time Off
• Cultural Heritage Day

COMPANY PAID:

• Life Insurance & AD&D
• Long Term Disability
• Recognition Program
• Employee Assistance Program
• Employee Resource Group/s
• 401(k) Discretionary Company Matching Contribution

Attachments (1)