Strategic Customer Solutions Lead

Tyson Foods; Springdale (AR); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Paid time off

401(k) plans

Health, life, dental, vision and Rx

Job summary

Tyson Foods in Springdale, AR is seeking a Customer Solutions Specialist to manage customer relationships, inventory, shipment tracking, and supply chain programs across assigned accounts. You will collaborate with Sales, Supply Planning, Warehousing, and Transportation to drive cost savings, improve lead times, and ensure on-time delivery while handling up to 100 orders weekly.

This role requires strong analytics, communication, and problem-solving skills, with a Bachelor's degree or equivalent

Qualifications

• Bachelor's degree or equivalent work experience.
• At least one year of business experience.

Responsibilities

• Build and maintain relationships with customers; tailor services and execution to meet expectations.
• Influence customers to drive order efficiencies and cost reductions.
• Use SAP/PowerBI to enhance visibility, coordination, and order decision-making.
• Clearly communicate expectations and benefits of supply chain programs; monitor performance.
• Collaborate with Sales and cross-functional teams to support growth and seasonal orders.
• Manage account coverage and documentation, participate in recurring calls with partners.

Skills

Customer relationship management

Negotiation

Communication

Multitasking

Problem solving

Education

Bachelor's degree or equivalent work experience

Tools

SAP

PowerBI

AFE

JDA

TES

FourKites

Job description

Tyson Foods in Springdale, AR is seeking a Customer Solutions Specialist to manage customer relationships, inventory, shipment tracking, and supply chain programs across assigned accounts. You will collaborate with Sales, Supply Planning, Warehousing, and Transportation to drive cost savings, improve lead times, and ensure on-time delivery while handling up to 100 orders weekly.

This role requires strong analytics, communication, and problem-solving skills, with a Bachelor's degree or equivalent