Strategic Customer Solutions Architect

RealPage, Inc.; Richardson (TX); On-site; USD 70,700 - 120,300; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement savings plan with company match

Paid time off and holidays

Professional development opportunities

Performance-based bonus

Job summary

RealPage, Inc. is seeking a Customer Solution Architect in Richardson, Texas to provide integrated solutions that empower customers. The ideal candidate will have strong communication skills and 3-4 years of experience in customer-facing roles within the multifamily real estate technology space.

Responsibilities include managing customer expectations, advising on best practices, and developing processes that enhance efficiency. The role offers a competitive salary and benefits, including health insurance and professional development opportunities.

Qualifications

• 3-4 years of experience in account management/support or product management.
• Demonstrated proficiency in configuring and deploying SaaS applications.
• Strong understanding of property management at corporate and property level.

Responsibilities

• Listen to customers and analyze problems to provide resolutions.
• Communicate complex solutions to a variety of stakeholders.
• Advise multifamily owners on solution best practices.
• Manage customer expectations to enhance their experience.

Skills

Customer service

Communication skills

Analytical skills

Project management

Technical writing

Education

Bachelor’s degree in Business, Marketing, Real Estate

Tools

Microsoft Office Suite

Salesforce

Job description

RealPage, Inc. is seeking a Customer Solution Architect in Richardson, Texas to provide integrated solutions that empower customers. The ideal candidate will have strong communication skills and 3-4 years of experience in customer-facing roles within the multifamily real estate technology space.

Responsibilities include managing customer expectations, advising on best practices, and developing processes that enhance efficiency. The role offers a competitive salary and benefits, including health insurance and professional development opportunities.