Strategic Customer Programs Lead (IP & SoC)

Baya Systems; San Francisco (CA); On-site; USD 140,000 - 200,000; Full time

Job summary

Baya Systems, a fast-growing semiconductor IP and software company, seeks a Head of Customer Programs to act as the primary operational liaison between the company and its key accounts in the San Jose area. You will report directly to the CEO and ensure seamless execution of IP programs from pre-sales engagement through silicon success.

In this role, you will drive total customer satisfaction by coordinating Engineering, Sales, and Support to ensure on-time delivery, technical excellence, and

Qualifications

• 7–10+ years in Technical Program Management within the semiconductor or IP licensing industry.
• Strong background in analog/digital SoC design flows, IP integration, and working with advanced process nodes (e.g., TSMC, Intel Foundry).
• Leadership in a fast-paced, matrixed environment.

Responsibilities

• Serve as the central point of contact for IP programs, managing complex schedules, milestones, and deliverables.
• Lead recurring tracking meetings and drive cross-functional teams to hit milestones.
• Define and execute strategy for integrating Silicon IP into customer environments, from PoC to production.
• Identify risks, develop mitigation plans, and manage high-level customer escalations.
• Deliver progress reports, dashboards, and KPI scorecards to executives.

Skills

Technical Program Management

Leadership

Cross-functional collaboration

Strategic planning

Stakeholder management

Education

Bachelor’s degree in Electrical Engineering, Computer Science, or related field

Master’s or MBA is a plus

Job description

Baya Systems, a fast-growing semiconductor IP and software company, seeks a Head of Customer Programs to act as the primary operational liaison between the company and its key accounts in the San Jose area. You will report directly to the CEO and ensure seamless execution of IP programs from pre-sales engagement through silicon success.

In this role, you will drive total customer satisfaction by coordinating Engineering, Sales, and Support to ensure on-time delivery, technical excellence, and