Strategic Customer Growth Manager (Remote)

Filetwigbay; Carlsbad (NM); Remote; USD 83,000 - 116,000; Full time

Job summary

Two Sigma is seeking a Customer Service Manager in Carlsbad, NM to own outcomes and drive growth. The role offers a salary range of $83,000 to $116,000, with flexibility to chart your roadmap and a team to help you grow.

You will lead messaging, manage paid search, social and email programs end to end, and build a scalable approach across NM. The company emphasizes a growth mindset and a flexible remote schedule.

Qualifications

• 7+ years leading end-to-end sales and marketing initiatives.
• Strong ability to teach others and adapt beliefs based on data.
• Hands-on experience with Customer Feedback Analysis; Five9 experience is a plus.
• Ability to pursue new business opportunities across NM.

Responsibilities

• Pull the mission-driven case study to close stalled Carlsbad deals.
• Identify and pursue new business opportunities throughout NM.
• Maintain messaging consistency from Carlsbad billboards to cold outreach.
• Run the manager account as if it were the only one that matters.
• Manage paid search, social, and email programs end to end.

Skills

Customer Feedback Analysis

Five9

Sales & Marketing leadership

Mentoring

Data-driven decision making

Tools

Five9

Job description

Two Sigma is seeking a Customer Service Manager in Carlsbad, NM to own outcomes and drive growth. The role offers a salary range of $83,000 to $116,000, with flexibility to chart your roadmap and a team to help you grow.

You will lead messaging, manage paid search, social and email programs end to end, and build a scalable approach across NM. The company emphasizes a growth mindset and a flexible remote schedule.