Strategic Customer Growth Manager

Unilever; Minneapolis (MN); On-site; USD 89,000 - 133,000; Full time

Benefits offered by this job

Health insurance

Retirement savings

Life insurance

Parental leave

Sick leave

Paid vacation

Voluntary benefits

Job summary

The Associate Customer Business Manager (ACBM) at Unilever Minneapolis leads the Target Foods customer strategy, driving sustainable growth through JBP, flawless execution, and cross-functional collaboration.

You will partner with buying, merchandising, planning and category teams to translate shopper insights into actionable plans, manage NSV, volume, and trade spend, and influence decisions with rigorous analysis.

Qualifications

• Bachelor's degree is a plus
• 3–5+ years in Customer Development, Sales, Category Management, Customer Strategy, Business Development, or related commercial functions
• Strong analytical and financial acumen
• Experience managing customer plans, promotional programs, and forecasting processes
• Demonstrated ability to influence and collaborate across cross-functional teams
• Strong communication, negotiation, and presentation skills
• Proficiency with Microsoft Office Suite, including advanced Excel and PowerPoint

Responsibilities

• Develop and execute annual and multi-year customer growth strategies for Target Foods
• Lead the Joint Business Planning (JBP) process with Target
• Partner with customer buying, merchandising, planning, and category teams to align against shared growth objectives
• Translate category, shopper, and consumer insights into actionable customer strategies
• Drive strategic assortment, distribution, merchandising, pricing, and promotional initiatives
• Act as a trusted business partner, leveraging insights and data to influence decisions
• Resolve customer issues proactively and ensure a high standard of customer service and execution
• Own delivery of customer financial targets including NSV, Volume, Trade Investment, Customer Profitability, Market Share

Skills

Analytical skills

Financial acumen

Communication skills

Negotiation

Cross-functional collaboration

Education

Bachelor's degree

Tools

Excel

PowerPoint

Circana

NielsenIQ

Job description

The Associate Customer Business Manager (ACBM) at Unilever Minneapolis leads the Target Foods customer strategy, driving sustainable growth through JBP, flawless execution, and cross-functional collaboration.

You will partner with buying, merchandising, planning and category teams to translate shopper insights into actionable plans, manage NSV, volume, and trade spend, and influence decisions with rigorous analysis.