Strategic Customer Growth Director — Enterprise & AI

Cresta; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Flexible PTO

Paid parental leave

Retirement savings plan

Remote work setup budget

Monthly wellness stipend

In-office meal program

Job summary

Cresta is looking for a Customer Strategy Director to drive strategy and vision for major customers. You will partner with internal teams to ensure successful deployments and act as a trusted advisor across enterprise transformations.

The ideal candidate will have a solid background in customer success and consulting, with proven leadership in SaaS environments. You’ll benefit from competitive compensation, including equity and comprehensive benefits.

Qualifications

• Proven experience in a strategic customer-facing role within SaaS or technology.
• Deep understanding of business value creation and change management.
• Extensive experience in large scale enterprise software implementations.

Responsibilities

• Act as a strategic thought partner for enterprise customers.
• Lead engagements including value discovery and stakeholder alignment.
• Build business cases and ROI models tailored to customer goals.

Skills

Strategic leadership

Customer Success principles

Consulting skills

Analytical skills

Stakeholder engagement

Job description

Cresta is looking for a Customer Strategy Director to drive strategy and vision for major customers. You will partner with internal teams to ensure successful deployments and act as a trusted advisor across enterprise transformations.

The ideal candidate will have a solid background in customer success and consulting, with proven leadership in SaaS environments. You’ll benefit from competitive compensation, including equity and comprehensive benefits.