Strategic Credit Specialist - Portfolio & Collections

FERGUSON; Aurora (CO); Presencial; USD 34.000 - 52.000; Jornada completa

Descripción de la vacante

Ferguson is seeking a Credit Specialist to manage a portfolio of process-focused customers and national accounts in a dynamic, full-time role. You will handle credit and collection activities through portals, drive payment discipline, and reinforce customer relations while aligning with enterprise objectives.

The position requires 3–5 years in credit management, strong MS Office skills, and familiarity with Bectran, Billtrust, PowerBI and Levelset.

Formación

• 3–5 years of experience in credit management or similar roles.
• Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).
• Knowledge of Bectran, Billtrust, Cash App, PowerBI, and Levelset platforms.
• Ability to develop and deliver effective presentations and use Ferguson's inventory, logistics, and customer relationship management systems.

Responsabilidades

• Manage customers utilizing portals for purchase order delivery, invoicing, and payment, and handle a wide variety of credit and collection functions.
• Monitor invoice status and root cause issues within portals like Ariba, Coupa, Taulia, etc., and collaborate with EDI/E-Business for new or updated invoice submission automation/integration needs.
• Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts.
• Maintain consistency between credit and collection activities and the organization's overall customer relations strategy.
• Implement credit policies to maintain an acceptable risk level, prompt repayments, minimize losses, and efficiently collect arrears.
• Contact customers regarding delinquent payments, prepare reports reflecting credit and collection status, and identify/address problem debts.
• Participate in associate meetings, communicate concerns to management, and spend time strengthening internal and external relationships.
• Support enterprise business and sales objectives through efficient performance of job responsibilities.

Conocimientos

Credit management

Microsoft Office

Presentation skills

Customer relationships

Herramientas

Bectran

Billtrust

Cash App

PowerBI

Levelset

Descripción del empleo

Ferguson is seeking a Credit Specialist to manage a portfolio of process-focused customers and national accounts in a dynamic, full-time role. You will handle credit and collection activities through portals, drive payment discipline, and reinforce customer relations while aligning with enterprise objectives.

The position requires 3–5 years in credit management, strong MS Office skills, and familiarity with Bectran, Billtrust, PowerBI and Levelset.