Strategic Credit & Collections Leader

Ferguson; Chicago (IL); On-site; USD 59,000 - 94,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid parental leave

Mental health coverage

Job summary

Ferguson is seeking a skilled Credit Manager to oversee credit, collections, and accounts receivable operations in Addison, IL. The role requires strong financial judgment, leadership, and partnership with sales to protect assets and grow profitability.

You will manage a portfolio up to $20M, develop collection strategies, ensure compliance with UCC, FDCPA, and other regulations, and lead a credit team across a multi-state territory.

Qualifications

• Bachelor’s degree in Finance or related field preferred.
• Credit, Collections, or Accounts Receivable experience (construction industry preferred).
• Strong analytical and decision-making skills with sound business judgment.
• Excellent communication and relationship-building abilities.
• Ability to manage priorities and perform effectively in a fast-paced environment.
• Leadership or team development experience preferred.
• Sales process understanding.
• Credit evaluation and portfolio management.
• Financial Statement Analysis.
• Collections strategy and execution.
• Customer and branch relationship management.
• UCC fundamentals.
• Enterprise and vendor systems proficiency.

Responsibilities

• Evaluate and approve credit applications, limits, and account changes based on risk analysis
• Monitor customer balances and aging; take action on delinquent accounts
• Develop and execute effective collection strategies
• Review and manage credit limits and lien rights to protect company interests
• Resolve disputes in partnership with sales and customers
• Manage bad debt exposure, including recovery efforts and legal escalation when necessary
• Ensure compliance with applicable laws and regulations (e.g., UCC, FDCPA, ECOA, liens, bonds, Sarbanes-Oxley)
• Partner with sales teams through regular branch interaction and customer visits
• Structure credit solutions (e.g., joint check agreements) for project-based accounts
• Handle complex, high-risk, or exception accounts beyond standard authority
• Lead, coach, and develop credit team members

Skills

Analytical skills

Decision-making

Communication

Relationship-building

Leadership

Sales process understanding

Portfolio management

Credit evaluation

Financial statement analysis

Collections strategy

UCC fundamentals

Enterprise systems proficiency

Education

Bachelor’s degree in Finance or related field

Tools

Enterprise software proficiency

Vendor systems proficiency

Job description

Ferguson is seeking a skilled Credit Manager to oversee credit, collections, and accounts receivable operations in Addison, IL. The role requires strong financial judgment, leadership, and partnership with sales to protect assets and grow profitability.

You will manage a portfolio up to $20M, develop collection strategies, ensure compliance with UCC, FDCPA, and other regulations, and lead a credit team across a multi-state territory.