Strategic Credit & Collections Specialist

Hillyard, Inc.; Saint Joseph (MO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary and bonus program

Paid holidays

Paid time off programs

401(k) and profit-sharing program

Medical, dental, and vision benefits

Job summary

Hillyard, Inc. is seeking a Credit & Collections Specialist to join our Finance team in St. Joseph, MO. This role involves managing customer accounts, resolving outstanding balances, and ensuring a great customer experience.

The ideal candidate will have at least two years of experience in Credit & Collections, possess strong negotiation skills, and excel in customer service. We offer a competitive salary, excellent benefits, and opportunities for career growth.

Qualifications

• Two or more years of experience in Credit & Collections or a related field.
• Excellent verbal and written communication abilities.
• Strong negotiation and conflict-resolution skills.

Responsibilities

• Manage a portfolio of customer accounts and oversee collection activities.
• Build positive relationships with customers and resolve payment issues.
• Contact customers regarding past-due balances and negotiate payment solutions.

Skills

Customer service skills

Relationship building

Negotiation skills

Attention to detail

Computer skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

SAP

Job description

Hillyard, Inc. is seeking a Credit & Collections Specialist to join our Finance team in St. Joseph, MO. This role involves managing customer accounts, resolving outstanding balances, and ensuring a great customer experience.

The ideal candidate will have at least two years of experience in Credit & Collections, possess strong negotiation skills, and excel in customer service. We offer a competitive salary, excellent benefits, and opportunities for career growth.