Collections Specialist

CFS; Hilliard (OH); On-site; USD 45,000 - 57,000; Full time

Job summary

CFS in Hilliard, OH is seeking a Collections Specialist to join our team. You will contact customers regarding outstanding invoices and work to resolve issues while maintaining positive relationships.

This role requires strong communication and negotiation skills, basic Excel knowledge, and the ability to manage multiple priorities in a fast-paced environment. The position offers a competitive salary and room for growth.

Qualifications

• Experience in collections, accounts receivable, or customer service preferred.
• Excellent communication and negotiation skills.
• Basic Microsoft Excel knowledge.

Responsibilities

• Contact customers regarding outstanding invoices.
• Research and resolve payment discrepancies.
• Maintain accurate account records.
• Monitor aging reports and past-due balances.
• Collaborate with internal departments to resolve issues.

Skills

Communication

Negotiation

Detail-oriented

Tools

Excel

Job description

Hilliard, OH 43026

Salary Range- $45,000-$57,000

Looking for an opportunity where your communication skills and attention to detail can make a real impact? Our client is seeking a Collections Specialist to join their team in Hilliard.

As a Collections Specialist, you'll work closely with customers to help resolve outstanding balances while maintaining positive relationships. The ideal Collections Specialist is professional, organized, and comfortable working in a fast-paced environment. This Collections Specialist role offers the opportunity to join a supportive team and contribute to the financial success of the organization.

What You'll Do

• Contact customers regarding outstanding invoices
• Research and resolve payment discrepancies
• Maintain accurate account records
• Monitor aging reports and past-due balances
• Collaborate with internal departments to resolve issues

What We're Looking For

• Previous collections, accounts receivable, or customer service experience preferred
• Strong communication and negotiation skills
• Basic Microsoft Excel knowledge
• Ability to manage multiple priorities
• Detail-oriented and dependable

This Collections Specialist position offers competitive compensation, a positive team environment, and opportunities for long-term growth. If you're looking for a company that values your contributions and provides room to develop professionally, we'd love to hear from you.