Credit & Collections Specialist

Hanes Companies, Inc; Conover (NC); On-site; USD 42,000 - 68,000; Full time

Job summary

Hanes Companies, Inc is seeking a detail-oriented credit/collections professional to manage credit terms, monitor credit limits, and conduct AR analysis. The role requires adherence to quality and environmental procedures, along with strong communication and teamwork skills.

You will perform collections on past-due accounts, support continuous improvement efforts, and ensure accurate reporting of monthly AR and related outcomes.

Qualifications

• Operate office equipment.
• Cooperative attitude to work with others.
• Good communication skills (verbal and written).
• Follow verbal and written instructions.

Responsibilities

• Identify and stop non-conformances and take action to prevent non-conformances related to products, processes, services or the QEMS.
• Bring forth suggestions and participate in continuous improvement and verify solutions.
• Conform to quality/safety/environmental requirements and procedures.
• Collect and analyze trade and financial information to establish credit terms and evaluate lines of credit; monitor credit limits up to $50,000.
• Make initial collection calls to accounts past due 15+ days; set follow-up dates if payments not received.
• Monitor credit hold statuses and communicate with appropriate personnel.
• Collaborate with customers, sales, and managers on resolution of DARs and UACs for credit or collection.
• Collect or reverse late charges as discussed with credit manager/sales managers.
• Examine and reconcile monthly A/R reports for exceptions.

Skills

Office equipment operation

Cooperative attitude

Effective communication (verbal and |

Education

2-year degree or equivalent experience

Job description

Hanes Companies, Inc is seeking a detail-oriented credit/collections professional to manage credit terms, monitor credit limits, and conduct AR analysis. The role requires adherence to quality and environmental procedures, along with strong communication and teamwork skills.

You will perform collections on past-due accounts, support continuous improvement efforts, and ensure accurate reporting of monthly AR and related outcomes.