Strategic Credit & Collections Specialist

Interstate Companies, Inc.; Eagan (MN); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off and Paid Holidays

Employee Assistance Program (EAP)

Career Growth and Development

Wellness Programs

Employee Recognition Programs

Job summary

Interstate Companies Inc. in Eagan, MN is seeking a Credit & Collections Specialist to manage an accounts receivable portfolio and protect cash flow. You will proactively contact customers, negotiate payment commitments, and collaborate with operations, sales, and accounting to improve collection outcomes.

The role emphasizes accuracy, strong communication, and problem-solving as you handle disputes, reconciliations, and DBT metrics while maintaining positive customer relationships.

Qualifications

• Experience in B2B collections, accounts receivable or related finance roles.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office, including Excel.
• High level of accuracy and attention to detail.

Responsibilities

• Manage collection activities for an assigned accounts receivable portfolio.
• Proactively contact customers regarding past-due balances and payment commitments.
• Build and maintain strong relationships with customer contacts and internal stakeholders.
• Investigate and resolve billing disputes, payment discrepancies, and account issues.
• Perform account reconciliations to ensure accurate customer balances.
• Monitor customer payment trends and identify potential financial risk.
• Maintain credit history files and supporting documentation.
• Partner with operations, sales, and accounting teams to improve collection outcomes.
• Escalate concerns regarding bad debt exposure and recommend actions.
• Assist with basic credit analyst tasks and supporting account analysis.
• Support DBT and AR performance goals.

Skills

Self-motivation

Communication

Negotiation

Time management

Multitasking

Attention to detail

Problem solving

Tools

Microsoft Excel

Job description

Interstate Companies Inc. in Eagan, MN is seeking a Credit & Collections Specialist to manage an accounts receivable portfolio and protect cash flow. You will proactively contact customers, negotiate payment commitments, and collaborate with operations, sales, and accounting to improve collection outcomes.

The role emphasizes accuracy, strong communication, and problem-solving as you handle disputes, reconciliations, and DBT metrics while maintaining positive customer relationships.