Collections Specialist

Factory Motor Parts Co; Eagan (MN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

medical

dental

vision

life

401K

profit sharing

paid holidays/vacation/sick time

STD/LTD

+ much more

Job summary

Factory Motor Parts Co. is seeking a skilled Accounts Receivable Collections Specialist to maintain customer accounts, collect outstanding balances, and resolve billing discrepancies.

You will interact with customers professionally, use collection software, and partner with sales to resolve payment issues. The role is based at the corporate office in Eagan, MN, requiring strong communication, research skills, and attention to detail.

Qualifications

• 3+ years of business-to-business collections experience preferred.
• Associates Degree in Business or Accounting preferred

Responsibilities

• Make collections calls to customers professionally while maintaining relations.
• Utilize collection management software for accounts.
• Review billing problems and resolve delinquencies timely.
• Research questions regarding billings, payments, credits, and balances.
• Reconcile and update management on assigned portfolios.
• Collaborate with outside sales to resolve payment issues.

Skills

Collections policies

Communication skills

Account research

Multi-tasking

Attention to detail

Interpersonal skills

MS Word

MS Excel

Bilingual

Education

Associates Degree in Business or Accounting

Tools

Microsoft Word

Microsoft Excel

Job description

DUTIES & RESPONSIBILITIES:

• Make collections calls to customers in a professional manner while maintaining and improving customer relations
• Utilize collection management software for efficient and effective handling of assigned accounts
• Review customer billing problems and resolve accounts receivable delinquencies in a timely manner
• Research internal and external questions regarding billings, payments, credits, and account balances
• Reconcile and provide updates to management, as appropriate, on assigned account portfolio
• Collaborate with the outside sales team to resolve customer payment issues

KNOWLEDGE, SKILLS & ABILITIES AND WORK ENVIRONMENT:

• Knowledge of key Credit and Collections policies and techniques
• Strong professional written and verbal communication skills
• Ability to perform research to ensure accuracy of customer accounts
• Ability to multi-task and prioritize while maintaining high attention to detail
• Identify and complete critical tasks independently and with a sense of urgency
• Strong interpersonal skills and organizational awareness
• Proficient with Microsoft Word and Excel.
• Bilingual language skills are also a plus
• Work will be performed in the corporate office

WORK ENVIRONMENT:

• This position is located at our Corporate Headquarters in Eagan, MN.

MINIMUM REQUIREMENTS:

• Previous business to business collections experience preferred with a minimum of 3 years of experience or equivalent combination of education and experience
• Associates Degree in Business or Accounting preferred

We are looking for a skilled and motivated Accounts Receivable Collections Specialist who enjoys challenges and thrives in a fast-paced, team environment. This position will be responsible for maintaining customer accounts receivable including, collection of outstanding balances, and resolution of billing and payment discrepancies while providing excellent customer service.

We are an EEOC/AA Employer.

An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more.

• medical
• dental
• vision
• life
• 401K
• profit sharing
• paid holidays/vacation/sick time
• STD/LTD
• + much more

Salary is based on experience and job performance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.