Senior Credit & Collections Specialist

VT Industries, Inc.; Holstein (IA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Tuition reimbursement

Job summary

VT Industries, Inc. is seeking a seasoned Credit professional in Iowa to manage credit risk, assess payment terms, and maintain customer credit records. You will process applications, authorize limits, and lead billing dispute resolutions while supporting internal stakeholders across sales, service and finance.

The role emphasizes analytical rigor, accuracy, and adherence to internal controls. A strong customer service ethos and extensive experience in collections are essential for success in

Qualifications

• 5+ years of job-related experience.
• Problem solving and decision making skills.
• Degree of independent judgement.
• Degree of latitude and flexibility.
• Provide a solid analytical approach in the area of collections.
• Excellent communication and customer services skills.
• Maintain an organized and functional work area.
• Detail oriented with a high degree of accuracy.
• Models VT's Mission, Vision, and Values.
• All team members are expected to follow the Code of Conduct to the highest standards as well as to adhere to the Attendance Policy of VT Industries.

Responsibilities

• Extensive interaction with customers regarding payment of past due invoices, orders placed on hold and shipments.
• Responsible for understanding the logic and parameters of hold and release decisions.
• Maintain and update customer credit records.
• Process credit applications.
• Conduct detailed credit risk assessments and make recommendations on credit limits and payment terms.
• Review and authorize credit limit changes in line with delegated authority.
• Proactively manage aged debt, escalating high-risk accounts to agreed action plans.
• Lead on resolving complex billing disputes, deductions, and account reconciliations.
• Produce and analyze aged debtor reports, cash flow forecasts, and KPI metrics for management.
• Create, maintain and manage the unresolved deduct/holdback report.
• Address incoming credit reference and waiver requests.
• Ensure customer master file is kept current with accurate information.
• Ensure adherence to credit policies, internal controls, and audit requirements.
• Act as a key point of contact for internal stakeholders (sales, customer service, finance) on credit matters.
• Contribute to process improvements and system enhancements within the credit function.
• Support the Credit Manager/Credit Controller with ad-hoc analysis and projects.
• Other duties as assigned.

Skills

Problem solving

Analytical thinking

Communication skills

Attention to detail

Independent judgement

Flexibility

Customer service

Organizational skills

Education

Associates degree or higher

Job description

VT Industries, Inc. is seeking a seasoned Credit professional in Iowa to manage credit risk, assess payment terms, and maintain customer credit records. You will process applications, authorize limits, and lead billing dispute resolutions while supporting internal stakeholders across sales, service and finance.

The role emphasizes analytical rigor, accuracy, and adherence to internal controls. A strong customer service ethos and extensive experience in collections are essential for success in